Battlefield 6 players are running into launch-day errors that claim content isn’t installed — messages like “Multiplayer not installed,” “Campaign not installed,” “No files installed,” or “Purchase to play.” The issue predominantly affects the EA App on PC and, to a lesser extent, PlayStation. Steam players appear largely unaffected.

Check first: restart after backend fixes roll out

Developers have been deploying a server-side resolution aimed at the EA App “missing content”/license recognition errors. Once a rollout like this is underway, a simple restart can clear the state on your end.

  • Fully close Battlefield 6 and your launcher (quit the EA App/console game tile, not just minimize).
  • Restart your PC or console.
  • Launch the game again and try loading Multiplayer and Campaign.

If the errors persist, continue with the platform-specific steps below.

Fix Battlefield 6 “not installed” on EA App (PC)

On PC with the EA App, the problem most often stems from the preload/unpack process and how Battlefield 6 splits modes into add-ons. The launcher may also mis-handle content licenses, flagging installed components as missing. These steps repair the install and refresh add-on entitlements:

  • Open your library, select Battlefield 6, and use Manage → Repair. Let verification fully complete.
  • Open Manage → Modify install and confirm both Multiplayer and Single Player are checked. If they already are:
    • Untick Multiplayer, apply, then re-check it to trigger a clean re-download of that add-on.
    • Repeat for Single Player if that component is flagged as missing.
  • Optional: from inside the game, try joining a Portal community server via Community → Browse, pick a server, view its info, and attempt to join. This can nudge the entitlement check and complete missing licenses, though results are mixed.

Tip: If the EA App offers a paid “upgrade” while also saying content is not installed, ignore the upsell and prioritize the repair/modify steps above.

Fix “not installed” on Steam (PC)

Steam users are largely unaffected, but file verification can still resolve edge cases where add-ons or unpacked files didn’t register correctly.

  • In your Steam library, right-click Battlefield 6 → Properties → Installed Files → Verify integrity. Wait for Steam to re-check and re-download any missing data.

Fix “not installed” on PlayStation

On PlayStation, the symptoms mirror an incomplete add-on install or a license/cache hiccup from preloading.

  • Delete and reinstall Battlefield 6. After the base game completes, confirm all mode add-ons are installed from the game tile options.
  • Run the console’s “Rebuild Database” from Safe Mode to refresh content indexing and licenses. Then reinstall or re-verify the Battlefield 6 add-ons.

Note: There’s a separate console-side issue where pressing “Continue” in Campaign can crash if no add-ons are installed. Ensuring both Multiplayer and Single Player add-ons are present avoids this scenario.

Why Battlefield 6 says content is “not installed”

Two factors overlap here: the preload/unpack flow for launch-day builds and the way Battlefield 6 packages Multiplayer and Campaign as separate add-ons to manage download sizes. On the EA App, license registration can fail to sync, so installed content appears missing or locked behind a purchase. On consoles, a stale cache or incomplete add-on install produces the same symptom.

The fixes above target those exact points of failure: file verification, add-on toggling/reinstall, and refreshing entitlements via a launcher or database rebuild.

Quick reference: what to try by platform

Platform Reliable steps
EA App (PC) 1) Manage → Repair; 2) Manage → Modify install, toggle Multiplayer/Single Player to force re-download; 3) Restart the game and launcher; 4) Optional: attempt a Portal server join to refresh entitlements.
Steam (PC) Verify integrity of game files, then relaunch.
PlayStation Reinstall the game, ensure both mode add-ons are installed, and (if needed) run Rebuild Database before reinstalling or re-verifying add-ons.
Xbox If Campaign crashes at “Continue,” install the required add-ons. Reinstall if add-ons fail to apply after a reboot.

When nothing works

If you’ve repaired files, reinstalled add-ons, and restarted after backend updates, it’s likely a license propagation issue that needs time to settle. Avoid repeated full reinstalls in a short window; they rarely help once repairs and add-on toggles have been tried. Give it a little time, then relaunch the game and re-check Multiplayer and Campaign.

The key takeaway: fix the add-ons and your licenses first. Most players on the EA App see the errors clear after a repair, a quick reinstall of the affected mode, and a clean restart once server-side changes are live.