Honkai: Star Rail is giving every eligible account a free copy of Dan Heng • Permansor Terrae (Physical, Preservation) in Version 3.6. The giveaway window runs from Oct 15, 2025 at 12:00 (server time) until the end of Version 4.0, and includes materials to raise him to level 60. Below is a concise, “do-this-now” guide so you don’t miss the deadline.

Eligibility and claim window

You can claim one free Dan Heng • Permansor Terrae per account if:

  • You’ve reached Trailblaze Level 3.
  • You log in between Oct 15, 2025 12:00 (server time) and the end of Version 4.0.
  • You haven’t already claimed him on that account.

The grant also includes a resource bundle to level him to 60, reducing your early investment and letting you field a functional Preservation sustain immediately.

Claim your free Dan Heng • Permansor Terrae

Step 1: Update and log in after the giveaway starts. Launch the game at or after Oct 15, 2025 12:00 (server time). Server time is shown in-game; use it as your reference to avoid logging in too early.

Step 2: Verify account eligibility. Confirm your Trailblaze Level is 3 or higher from the profile panel. If you are below 3, run main missions to reach the requirement, then re-log.

Step 3: Claim from the in-game prompt or mailbox. A banner, event panel, or mail typically appears for major login rewards. Open your mail and the relevant event tab (often titled similar to Pact of Permansor Terrae) and press the claim button to add the character to your roster.

Step 4: Collect the included level-up bundle. After claiming the character, accept the attached materials that let you raise him to level 60. This speeds up early progression and gets him battle-ready for story and event content.

Step 5: (Optional) Begin trace and relic setup. You’ll still need traces, relics, and a suitable Light Cone to optimize performance. Start by targeting basic sustain stats while you gather endgame sets from Calyxes and Caverns.

Key dates and availability

Claim period: From Oct 15, 2025 12:00 (server time) until the end of Version 4.0 (official post). Missing this window means you’ll need to wait for a future rerun.

Event Warp note: You receive one free copy only. Additional Eidolons still require pulling on his banner during Phase 2 (runs alongside the giveaway period).

Fix: reward didn’t appear

Step 1: Re-check the timing. Ensure your login occurred after the server-time start and before the end of Version 4.0. Server time is shown in the settings footer or event timers.

Step 2: Confirm eligibility. Verify Trailblaze Level ≥ 3. If you leveled up during the session, restart the client so the eligibility flag refreshes.

Step 3: Check all claim locations. Open the Mailbox, the Events tab, and any Limited-time banners. Major giveaways are often distributed via mail or a dedicated event panel.

Step 4: Relog and clear cache. Fully close the app (or exit to desktop on PC/PS5), then relaunch and log back in. This forces a data sync that can pull missing grant records.

Step 5: Contact in-game support. From the settings menu, open Customer Service and provide your UID, server, and the date/time (server time) you attempted to claim. Support can check account logs and manually resolve grant issues.

What you get and why it matters

One free Physical Preservation sustain. This fills a role that many accounts lack, improving team stability in multi-team content without spending Stellar Jade.

Level 60 resource bundle. The included materials reduce early campaign friction and cut down farming time before you can field him in harder content.

Flexible next steps. If you like his playstyle, consider pulling for Eidolons and a signature Light Cone during Phase 2; otherwise, you still gain a durable, low-investment shielder for general content.

Claim him early, grab the level 60 bundle, and you’ll add a dependable Preservation option to round out multi-team lineups without spending pulls.