Many users have encountered the BCM20702A0 driver error but have no clue behind the occurrence and the fix. Don’t fret, it can easily be fixed in most cases. Before we move to the fix, it is necessary for you to know what the error is all about.
What is BCM20702A0 Driver Error on Windows 10?
The BCM20702A0 driver allows various Bluetooth components to communicate with your OS. These drivers are installed on your system and may not perform as expected due to certain reasons. The BCM20702A0 driver error is encountered due to a corrupted or missing Bluetooth driver. When the error is encountered, it is accompanied by the following error message.
BCM20702A0 The drivers for this device are not installed. There are no compatible drivers for this device.
The error generally affects systems that don’t have local Bluetooth support and rely on a dongle instead.
There are various fixes that will help you resolve the error and get your system up and running smoothly. Try them in the order they are listed until one works out for you.
FIX 1: Turn on Airplane Mode
One of the simplest fixes for the error is to turn on ‘Airplane’ mode on your computer. When you turn it on, Bluetooth devices will not be able to interact with the OS, thus solving the error.
To turn on ‘Airplane’ mode, press
WINDOWS + I to launch the system settings and then select ‘Network & Internet’ from the options.
You will now find various tabs on the left related to network settings. Select the ‘Airplane mode’ tab.
Next, click on the toggle under ‘Airplane mode’ at the right to enable it.
After you have enabled the ‘Airplane’ mode, restart your computer and then disable the ‘Airplane’ mode through the same set of steps, as discussed earlier. Check if the error is fixed, in case it isn’t, try the next fix.
FIX 2: Use the Bluetooth Troubleshooter
Windows offer a built-in troubleshooter that helps resolve most of the system errors. You could try running it to fix the BCM20702A0 driver error.
To run the troubleshooter, press
WINDOWS + I to launch the system settings and then click on the ‘Update & Security’ option.
Next, select the ‘Troubleshoot’ tab from the left and then click on ‘Additional troubleshooters’ on the right of the screen.
You will now find various troubleshooting options on the screen. Look for ‘Bluetooth’ and click on it. Click on the ‘Run the troubleshooter’ option that appears on the screen.
The troubleshooter will now run and identify all issues and fix them. Once the troubleshooting is complete, check if the error is fixed.
FIX 3: Restart Essential Bluetooth Services
There are some essential Bluetooth services that remain active in the background to ensure an effortless experience. However, there may arise some error, and reenabling the service may fix it.
To reenable, search for ‘Services’ in the ‘Search Menu’ and then click on the result to launch the app.
In the ‘Services’ app, look for ‘Bluetooth Support Service’ and double-click on it to launch its properties.
In the properties window, click on the box next to ‘Startup type’ and then select ‘Manual’ from the drop-down menu, if it’s not already selected.
You now have to stop the ‘Service Status’ which is currently running. To disable it, click on the ‘Stop’ option and then wait for the service to stop. Once done, click on ‘OK’ at the bottom to save the changes and close the window.
Now, restart your computer and again open the ‘Bluetooth Support Service Properties’ windows, as discussed earlier. Next, click on the ‘Start’ icon under ‘Service status’ to restart the service. Once it’s restarted, click on ‘OK’ at the bottom to save the changes.
Now, check if the BCM20702A0 driver error is fixed or you are still receiving the same error message. In case, it’s not fixed yet, try the next method.
FIX 4: Manually Install Bluetooth Driver
Generally, Windows look for driver updates and automatically install them on your computer, if there’s one available. If you encounter the BCM20702A0 driver error, there is a chance that an update might be available that Windows couldn’t automatically install. Hence, you should look for and manually download it.
Search for the required driver on the web. In most cases, the Wi-Fi and Bluetooth drivers are the same. In this case, we will be looking for a Broadcom driver for Lenovo. The process to download other drivers will be similar and you can understand it from the steps given below.
You can download the Broadcom driver for Lenovo from here support.lenovo.com/in/en/downloads.
Once the download is complete, locate it in the file explorer, double-click on the file to launch the installer, and then follow the on-screen instructions to install it on your computer.
Once the driver is downloaded, restart your computer and check if the issue has been resolved.
FIX 5: Uninstall all the Bluetooth and USB Controller Drivers
If the above fix didn’t work or you couldn’t find a driver for your device, you can try uninstalling all the Bluetooth and USB controller drivers. This will fix any corrupted driver issue as well as issues with the USB if you are using a dongle.
To uninstall the drivers, right-click on the ‘Start’ icon at the bottom-left corner of the screen.
Next, select ‘Device Manager’ from the context menu.
You will now find various drivers listed on the device manager window. Click on the arrow before ‘Bluetooth’ to expand the various drivers under it.
Now, right-click on any of the driver and select ‘Uninstall device’ to uninstall it.
You will now receive a warning asking whether you want to delete it. Click on ‘Uninstall’ in the warning box to complete the process.
You can similarly delete the other bluetooth drivers as well.
To delete the USB (Universal Serial Bus) controller drivers, click on the arrow before it to expand the various drivers. Right-click on the driver and select ‘Uninstall Device’ from the menu. Again click on the ‘Uninstall’ icon in the warning box that pops up.
Similarly, uninstall all the drivers listed under USB controllers.
After you have uninstalled the drivers listed under the two categories, restart your computer. When you restart, Windows will reinstall all the drivers that you earlier uninstalled. This method must have fixed the issue for you, in case the error persists, the next fix will definitely resolve it.
FIX 6: Restore Windows to an Earlier Point
If you encountered the error after making any change to the system, for instance, installing a program, you can restore the Windows to a point prior to it. This can be done with ‘System Restore’. It reverts your computer to an earlier state and may remove files and updates but will not delete any files on your computer
To restore the Windows, search for ‘System Restore’ in the ‘Search Menu’ and then click on ‘Create a restore point’.
Next, click on ‘System Restore’ in the ‘System Protection’ tab of the ‘System Properties’ box that appears.
The ‘System Restore’ will now launch. Click on ‘Next’ at the bottom to proceed.
On the next screen, you will find restore points listed. Select the one that’s prior to the time when you first encountered the BCM20702A0 driver error and then click on ‘Next’ at the bottom.
This will be a confirmation page where you can check all the details before making any final changes. Finally, click on ‘Finish’ at the bottom to restore your system.
Once the restore process is complete, your computer will restart, therefore it’s recommended that you save any open files to prevent data loss.
After the computer restarts, the BCM20702A0 driver error will be fixed.
With the various fixes mentioned above, you can easily fix the BCM20702A0 driver error and can connect the various Bluetooth devices at will. Most of the errors you encounter on Windows 10 can be easily fixed, hence, you must never panic and start to look for ways to resolve them.