How to Fix Microsoft Teams Camera Not Working Problem
AppsLearn how to fix Microsoft Teams camera not working issue with these simple solutions, ensuring seamless video conferences and collaboration.

Microsoft Teams is a great tool for workplace collaboration, allowing teams to work in perfect harmony with countless features like team conversations, file sharing, audio and video calls, private chats, meetings, and so on. The app has made remote working not only possible but highly productive for many organizations. But that doesnât mean that everything is always down to a tee.
A lot of users have reported problems with the camera not working with Microsoft Teams and it is a huge problem when one of the MVP of most remote meetings is video conferencing. A video conference without a working camera is, simply put, not a âvideoâ conference. And it ruins the whole experience.
But, thankfully there are a few fixes you can try if you ever find yourself at the other end of this situation.
Make Sure Microsoft Teams Has Access to the Camera
If you are using the Microsoft Teams desktop app, make sure that the app has permission to access the camera. Open Windows Settings from Start menu, then go to âPrivacyâ settings.

In the Privacy settings, scroll down in the left sidebar to go to âApp permissionsâ and click on âCameraâ to open camera settings.

Make sure that the option âAllow apps to access your cameraâ is on. If it isnât, click on the toggle to turn it on.

Also, scroll down and enable the toggle for âAllow desktop apps to access your cameraâ under the same settings.

Additionally, you also want to make sure that the Teams app has permission to access the camera. Under âChoose which apps can access your cameraâ, make sure that the toggle for Microsoft Teams is on if the app is listed. If it is already on, try turning it off and then on again after a few seconds. Sometimes a hard reset is all that is needed to make things work again.
Enable Camera Permission in Microsoft Teams Desktop App
Open the Microsoft Teams desktop app, and click on the âProfileâ icon on the Title Bar. Then, select âSettingsâ from the context menu.

Teams settings will open. Go to âPermissionsâ on the left panel. Then, turn on the toggle for Media.

If the toggle is already on, turn it off and wait for a few seconds. Then, turn it on again. And check if the camera started working in the app. If not, proceed to try some other fix.
Run the âHardware and Devicesâ Troubleshooter
If your camera is not working, there could be some problems with the hardware and running the âHardware and Devicesâ troubleshooter could help you solve them.
Open Windows Settings from the Start menu. Then, go to âUpdate & Securityâ settings.

Click on âTroubleshootâ in the left panel to open the troubleshoot settings and then run the Hardware & Devices Troubleshoot to detect any problems with the camera.

If the setting for âHardware & Devices Troubleshootâ is not available in the Settings app, then launch it by running the command below in Command Prompt.
To open the Command Prompt, you can type âcmdâ in the search box in the taskbar or in the Start menu, then execute the following ommand:
msdt.exe -id DeviceDiagnostic
After you enter the above command and press the âEnterâ key, it will open the âHardware & Device Troubleshootâ window. Follow the steps that appear on your screen to run diagnostics.

Re-register the Camera Hardware on your Computer
You can also try to re-registering your camera in Windows. This step might seem a little complex to you at first sight, but follow it step-by-step and you would be fine.
Right-click on the start button and select âWindows PowerShell (Admin)â from the available options on the menu.

A User Account Control prompt will appear on your screen, asking whether âyou want to allow this app [Windows PowerShell] to make changes to your device?â Click on âYesâ to proceed to the next step.
In the Windows PowerShell console that opens, type or copy/paste the following line and press the âEnterâ key.
Get-AppxPackage -allusers Microsoft.WindowsCamera | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Close Windows PowerShell and go to Microsoft Teams to see if this resolved the issue.
Update the Drivers on your PC
If nothing seems to be working, see if your camera has drivers that need to be updated. Outdated drivers might be the root of your problem.
Right-click on the Start menu and select âDevice Managerâ from the menu that pops on your screen.

In the list of devices, find âCamerasâ and click on the drop-down arrow next to it to view your camera devices. Then, right-click on your Camera device, and select âUpdate Driverâ option if you see it.

Then select the âSearch automatically for updated driver softwareâ option. If a newer update for the driver is available that Windows update missed, the Device Manager would download and install it.
Reset the Camera Hardware
If updating the drivers didnât work, try this instead. Right-click on the start menu and select âDevice Managerâ from the available options. Then, go to your camera device and right-click on it. Select âUninstall deviceâ and click âOkâ.

Then, go to âActionâ in the toolbar on Device Manager window and select âScan for Hardware Changesâ option.

Wait for the scan to complete and then restart your PC. After this, if there was a problem with your camera, it should go away.
Check your Antivirus Software
You should also check your antivirus software. A lot of antivirus software also provide privacy protection and when enabled, this blocks the apps from accessing your webcam. So, check your antivirus and make sure that webcam protection is disabled for Microsoft Teams. The steps for checking this would be different for every antivirus, so there cannot be a generic guide.

Conclusion
Microsoft Teams wonât be of much use if the camera does not work in the application. But there are several fixes to try if you ever find yourself in this situation. Try one of the fixes to ensure that the Teams app works like clockwork.
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