Video Scheduler Internal error is one of the few errors that have been causing disruption for users since Windows 10. Usually, the error presents itself with a BSOD (Blue Screen of Death) stop code.
Though it might come across as a critical error, fortunately, it is related to graphics card drivers or system files that can be easily resolved using the methods in this guide.
What Causes the Video Scheduler Internal Error?
Outdated, faulty, or corrupt graphics drivers usually cause the 'Video Scheduler Internal Error.' That being said, many users have also experienced the issue either on an outdated system or after an update to the latest OS update.
Along with that, it could also be due to corrupt/damaged system files. Thankfully, the issue is well documented, and using this guide, you should be able to resolve it successfully.
1. Run a Full System Scan
The first and foremost step you should take when facing an error of such kind is to scan your PC for any malware or virus. Typically Windows does that automatically. However, running a deep scan on your PC cannot hurt.
To run a full scan of your PC, first, head to the Start Menu and type Security in the menu to perform a search for it. After that, from the search results, click on the 'Windows Security' tile to proceed.
Next, on the right section of the page, click on the 'Scan options' button situated under the 'Current threats' section.
Then, on the next page, click on the radio button preceding the 'Microsoft Defender Antivirus' scan and then click on the 'Scan now' button present at the bottom of the page to proceed.
Your PC might shut down and restart once to complete the scan and detect any malware and/or virus on your system.
2. Run SFC and DISM
Deployment Image Servicing and Management scans will check and repair the existing operating system files installed on your device, along with other system files currently on your PC. This has been known to fix the issue for many users.
Head to the Start Menu and type 'Terminal.' Then, right-click on the 'Terminal' tile and choose the 'Run as administrator' option from the context menu to proceed.
Next, if you are not logged in with an admin account, enter credentials for one. Otherwise, click on the 'Yes' button to proceed.
After that, click on the 'chevron' (downward arrow) icon and select the 'Command Prompt' option.
Then, type or copy+paste the below-mentioned command and hit Enter on your keyboard. This will restore the currently installed OS image on your device.
DISM/ Online/Cleanup-Image/RestoreHealth
Once completed, type or copy+paste the following command to check and repair the system files on your PC. SFC is an in-built tool from Microsoft that can help you find and recover corrupted files on your PC.
SFC/ scannow
Once the scan is successful, restart your PC and check if the method resolved the issue.
3. Update Your Graphics Card
There are 3 major ways you can update the graphics driver on your Windows device. You can either update it from the Settings app, use the Device Manager to search for the latest driver, or force update it.
To update the driver using the Settings app, head to the Start Menu and click the 'Settings' tile.
Then, click on the 'Windows Update' tab from the left sidebar.
Next, click on the 'Advanced Options' tile from the right section to continue.
Then, click on the 'Optional Updates' tile to proceed.
Now, select the updates having 'Graphics' as a suffix or prefix by clicking on the individual checkboxes. Then, click on the 'Download & install' button.
Once installed, restart your PC. If not automatically restarted. Then, check if it resolved the issue.
If you wish to update the driver using the Device Manager, head to the Start menu and type Device Manager. Then, click on the 'Device Manager' tile to proceed.
After that, double-click on the 'Display adapters' option to expand the section. Then, right-click on one of the components (if you have more than one graphics card installed) and click on the 'Update driver' option. This will open a separate window on your screen.
Now, from the separately opened window, either click on the 'Automatically search for drivers' to let the Windows search for a driver. Otherwise, click the 'Browse my computer for drivers' option to install the drivers manually.
You can also force update the driver, which basically involves uninstalling and reinstalling the Graphics Driver. Right-click on one of the 'Display adapter' components and select the 'Uninstall device' option. This will bring a prompt to your screen.
Click on the checkbox preceding the 'Attempt to remove the driver for this device' option and click on the 'Uninstall' button to initiate the process.
After you have uninstalled the driver, restart your device. After the restart, head to the 'Windows Update' tab from the settings app.
Next, head to the 'Optional Updates' section.
Now, select available updates by clicking on the checkbox having the 'Graphics' prefix/suffix and then click on the 'Download & install' button.
Once the update is complete, restart your PC and check if the issue has been resolved.
4. Update Windows
If you have not updated your PC in quite a while, there could be a high possibility that a simple update will fix your problem.
First, head to the Start Menu and click on the 'Settings' tile.
After that, click on the 'Windows Update' tile from the left sidebar to proceed.
Then, from the right section of the window, click on the 'Check for updates' button. Otherwise, click the 'Download & install' button to download the updates.
5. Uninstall Recent Windows Update
First, head to the Start Menu and click on the 'Settings' tile to proceed.
After that, ensure you have selected the 'Windows Update' tab from the left sidebar.
Then, from the right pane, click on the 'Update history' tile to continue.
After that, scroll down to the bottom of the page and click 'Uninstall updates' to proceed.
On the next screen, you shall be able to see all the recently installed updates with their timestamp. Click 'Uninstall' on the most recent update. This will bring an alert window to your screen.
Provide the confirmation to delete the update by clicking on 'Uninstall'.
6. Roll Back to the Recent System Restore
If you have created a system restore point previously, you can easily roll back to it instead of resetting the PC, which is the last fix.
Head to the Start Menu and type Control to perform a search. Then, from the search results, click on the 'Control Panel' tile to proceed.
After that, locate and click on the 'Recovery' tile from the grid of icons.
Next, click on the 'Open System Restore' option from the list. This will open a separate window on your screen.
From the separately opened window, click on the 'Next' button.
All created system restore points will be listed on the screen. Click to select the desired one and then click on the 'Next' button to initiate the rolling back process.
Next, a list of drives the rollback will impact will be displayed, along with the timestamp of the restore point created. You can also check the programs that will be affected; click on the 'Scan for the affected programs' button. A new window will appear on the screen.
On the new window, you can view the programs that will be deleted and the ones that will be restored (since no programs will be affected on the test PC, the list in the screenshot below is empty). Click on the 'Close' button to navigate to the previous window.
Finally, click the 'Finish' button to initiate the rollback process.
7. Reset Your PC
In case no method has been able to fix the issue on your PC, the last resort is to reset your PC. Thankfully, you will not lose your personal files and folders. However, resetting your PC will remove all the programs that you have installed and also bring all the settings to their default configuration.
First, head to the Start Menu and click on the 'Settings' tile. Alternatively, type 'Settings' in the menu to perform a search.
After that, from the Settings window, make sure you have selected the 'System' tab present on the left sidebar.
Next, from the right section of the window, scroll down to locate and click on the 'Recovery' tile to proceed.
Then, on the 'Recovery' settings screen, locate the 'Reset this PC' tile and click on the 'Reset PC' button on the far right edge of the tile to proceed. This will open a separate window on your screen.
Now, from the separately opened window, click 'Keep my files' to proceed. In case you wish to remove all your personal files as well when resetting, click on the 'Remove everything' option.
On the next screen, you will need to choose a method for reinstalling the operating system on your machine. Since there could be an issue with the copy already present on your system, it is recommended that you click on the 'Cloud download' option.
After that, Windows will list the setting that you have chosen. In case you wish to change any of it, click on the 'Change settings' option to continue.
If you chose to change the settings, on the next screen, you can choose not to restore the apps and settings by clicking on the toggle switch present under the 'Restore preinstalled apps?' option to bring it to the 'No' position. You can even switch from the Cloud download to locate the install by clicking on the toggle switch present under the 'Download Windows?; option to change the install method. Once adjusted according to your preference, click the 'Confirm' button to proceed.
After that, from the main window, click on the 'Next' button to continue.
In case your PC was updated recently, you will receive a message on the screen stating that you will receive a message on the screen stating that you will not be able to roll back once you reset the PC. To continue, click on the 'Next' button.
After that, Windows will list all the impacts of resetting your PC will have on your system. Read them carefully and click on 'Reset' to commence the process.
Video scheduler internal error is typically resolved using the fixes mentioned in this guide. In case you are still experiencing issues, there could be a possibility of something wrong with the graphics card itself, and you might need to consider replacing it.
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