Marvel Rivals server maintenance: Season 5 downtime, end time, and fixes for “stuck in maintenance” issues

Season 5 brings Gambit, Times Square, and a short global maintenance window—here’s when servers go down, when they’re back, and what to do if your game stays stuck on maintenance.

By Pallav Pathak 7 min read
Marvel Rivals server maintenance: Season 5 downtime, end time, and fixes for “stuck in maintenance” issues

Season 5 of Marvel Rivals lands with a significant content drop and a predictable side effect: a few hours where nobody can get online. If you’re staring at a maintenance message or can’t tell whether it’s your connection or the servers, this breaks down the exact window, how it translates to your time zone, and why some players stay “stuck in maintenance” even after everything’s back up.


Marvel Rivals server maintenance schedule for Season 5

Season 5 maintenance is a planned, global downtime to push a major update across PC, PlayStation, and Xbox at the same time.

What Date Time (UTC) Notes
Season 5 maintenance start 14 November 2025 09:00 All servers go offline on all platforms
Estimated maintenance duration 14 November 2025 2–3 hours Development team may extend if issues appear
Target maintenance end 14 November 2025 ~11:00–12:00 Servers gradually restored once update is live

During this maintenance window, matchmaking and gameplay are completely unavailable. You can still download and install the update while servers are offline; you just cannot log in and enter matches until the maintenance finishes.


Marvel Rivals maintenance times by region

Marvel Rivals uses a single global schedule for Season 5 maintenance. Here’s how the 09:00 UTC start translates into local times in key regions.

Region / City Maintenance start Estimated end (2–3 hours later)
UK (London) 09:00 GMT, 14 Nov 11:00–12:00 GMT, 14 Nov
US East (New York) 04:00 EST, 14 Nov 06:00–07:00 EST, 14 Nov
US West (San Francisco) 01:00 PST, 14 Nov 03:00–04:00 PST, 14 Nov
Central Europe (Berlin, Paris) 10:00 CET, 14 Nov 12:00–13:00 CET, 14 Nov
India (Mumbai, Delhi) 14:30 IST, 14 Nov 16:30–17:30 IST, 14 Nov
Japan / Korea (Tokyo, Seoul) 18:00 JST/KST, 14 Nov 20:00–21:00 JST/KST, 14 Nov
Australia East (Sydney, Melbourne) 20:00 AEDT, 14 Nov 22:00–23:00 AEDT, 14 Nov

Once the update completes, servers come back online simultaneously across platforms. There’s no staggered rollout by region or console.


What Season 5 maintenance is actually installing

This maintenance window is tied to a major seasonal patch rather than a minor hotfix. The update introduces:

Feature What changes with Season 5
New hero Gambit joins the roster as a Strategist hero.
New map Times Square, a social hub that can host up to 100 players.
New Team-Up abilities New combos like Explosive Entanglement (Gambit & Magneto), Sword of Duality (Cloak & Dagger & Hawkeye), and Blade of Khonshu (Moon Knight & Blade).
Removed Team-Ups Lunar Force and Operation Microchip exit the rotation.
Events Elder’s Chessboard event, which includes a free Spider-Man Iron Spider costume as a reward path.
Battle Pass Grand Garden Adventure Season 5 Battle Pass with new skins and rewards.
Systems Cross-platform progression rollout and first anniversary celebration content.
Balance Wide-ranging buffs and nerfs across multiple heroes and abilities.

For full patch notes and balance specifics, the development team publishes versioned notes on the official Marvel Rivals site at marvelrivals.com/gameupdate.


How to tell if Marvel Rivals is down or if it’s just you

Once you hit “Play” and get an error, the immediate question is whether Marvel Rivals is still in maintenance or whether something on your side is broken. The game doesn’t always spell that out clearly beyond a generic error code.

Symptom What it usually means
“Server Maintenance” message with a future time Servers are in scheduled maintenance or your system clock is wrong.
Timeout on login or stuck loading screen Could be ongoing maintenance, regional server issues, or local network problems.
Match disconnects mid-game (multiple players affected) Likely a transient server issue or a problem in a specific region or data center.
Error codes when attempting to connect Often indicate login-state or routing issues; can be server-side or client-side.

For live status, the most direct signals come from:

  • The official Marvel Rivals news page, where the team posts patch windows and maintenance times.
  • The Marvel Rivals X (Twitter) account at x.com/MarvelRivals, which is typically the first place maintenance and major outages are acknowledged.

Community tools like outage trackers and regional report maps are useful for spotting issues in specific locations (for example, North Virginia servers misbehaving while others stay stable), but they’re secondary to official maintenance posts.


Why you might stay “stuck on server maintenance” after Season 5 goes live

Not everyone gets back online the moment servers flip from “down” to “up.” A common edge case is players who see a maintenance message with an end time that’s already in the past, even though friends on other platforms are playing.

One real-world example: a PC player repeatedly saw a message stating “Server Maintenance. Estimated completion time: Jun 5, 2025 …” on June 6. The same account worked on PS5, and reinstalling the game or verifying files didn’t help. The root cause wasn’t the servers—it was the PC itself.

Cause Effect in-game What ultimately fixed it
Incorrect system date/time on PC Game client believed maintenance was still active; displayed outdated maintenance window and blocked login. Syncing Windows time with the internet, correcting the clock, and relaunching the game.

Marvel Rivals relies on your device’s local clock to interpret maintenance windows and login sessions. If your system date or time zone is off—even by a day—you can be locked out with an outdated or nonsensical maintenance message while servers are actually live.


Fix Marvel Rivals stuck on the “Server Maintenance” screen

If you’re still seeing a maintenance message well past the advertised end of the Season 5 window, work through these checks in order.

1. Confirm maintenance is actually over

  • Check the current time against the Season 5 schedule for your region (see the regional table above).
  • Open the official news feed at marvelrivals.com/news and look for the Season 5 patch notes with the 09:00 UTC maintenance window.
  • Scan the latest posts on the Marvel Rivals X account for any extension announcements.

If those channels indicate servers are back up and players on other platforms can connect, treat the problem as client-side.


2. Fix your system time and time zone (PC)

This is the single most common reason for being stuck in a “phantom” maintenance state on PC.

  • On Windows, open the system date and time settings.
  • Turn on automatic time and automatic time zone if they’re disabled.
  • Force a sync with an internet time server if that option is available.
  • Make sure the date, local time, and time zone match your region.
  • Fully close Marvel Rivals and its launcher, then relaunch.

Tip: If you recently replaced hardware, reinstalled the OS, or disabled automatic time settings, double-checking the clock is worth doing before any deeper troubleshooting.


3. Install the Season 5 update fully

You can download the Season 5 patch even while maintenance is ongoing. If your update hasn’t actually finished or installed correctly, you may still see maintenance or login-state errors.

  • On Steam, Epic, Xbox, or PlayStation, confirm that Marvel Rivals is fully updated and not “queued” or “suspended.”
  • If the launcher shows the game is already current, run a file verification step to repair any damaged or missing files.
  • After verification, restart both the launcher and Marvel Rivals.

4. Rule out local network problems

Even outside maintenance, server-connection issues are the most common category of problems players report. A clean update and correct system time won’t help if your device can’t reach the game servers reliably.

  • Restart your router and modem and wait a full minute before reconnecting.
  • Use a wired Ethernet connection if possible; if you’re on Wi-Fi, stay close to the router.
  • Make sure no VPN or proxy is intercepting your traffic, as that can interfere with match connections.
  • Try a different device on the same network to see if it can log in; if everything struggles, the issue is likely your connection, not the game.

5. Check for platform-specific errors

Some players report platform-specific error codes or odd behavior, such as being stuck in console-only matchmaking or getting cross-play mismatch messages. While these aren’t strictly “maintenance” issues, they can appear around big seasonal patches when a lot changes at once.

  • On consoles, verify your platform’s online services (PlayStation Network, Xbox network) are working correctly.
  • On PC, make sure your launcher’s own login is stable; generic “cannot connect” errors sometimes start there, not in Marvel Rivals itself.

If the game keeps throwing the same error code while friends in your region are playing without problems, contact support using the email listed at the bottom of the Marvel Rivals site or the in-game support flow once you can log in.


What you can do while Marvel Rivals servers are down

During the Season 5 maintenance window itself, there’s no way to bypass downtime and play. The servers are intentionally offline while the update is deployed. You can, however, use the time productively:

  • Download and install the Season 5 patch on your platform so you’re ready the moment servers return.
  • Read the latest patch and balance notes on the game update page to see how your main heroes have changed.
  • Plan how you want to approach the new Battle Pass, Elder’s Chessboard event, and Team-Up combinations once you’re back online.

Once Season 5 maintenance ends and servers flip back to “up,” you should be able to log in, access the new content, and start exploring Gambit, Times Square, and the rest of the update—provided your system clock is correct, your update is installed, and your connection cooperates.