Microsoft introduced the Windows 10 1803 version a few months back and ever since its arrival; many users are complaining about not being able to download apps from their PC’s Microsoft Store. In fact, a couple of days ago, one of our team members faced the same issue.

When we dug a little deeper, we found that it’s not the first time Windows users are facing this problem. As an independent advisor on Microsoft forum said, it’s a standard issue with those who are using the 1803 version.

So, you might be wondering: what can I do to get rid of it? Well, worry not. There are many ways you can fix this problem, but we have listed only the best ones that will do the trick in no time.

However, before you try any of the following methods, make sure your computer’s date and time are set correctly (because incorrect date and time could also be a cause of your problem). Since every Windows version has a slightly different way to do it, we’d recommend you check this article.

If your date and time are correct, try the following methods.

Sign out and Sign in and from Microsoft store

It’s the best method to solve this issue and it did the trick for us (as well as for most of the users). Here’s how you can do it:

  1. Open the Microsoft Store.
  2. Click on your Profile Picture in the top-right corner, and then select your account.
  3. A pop-up window will open, click on the Sign Out link.
  4. Once signed out, Sign In to your account again.

Now try to download any app from the store, if you’re lucky, the download will start immediately. If not, follow the other fixes mentioned below:

Restore your Microsoft Store’s cache

  1. Close your Microsoft Store app if it’s already open.
  2. Press  + R on your keyboard, type wreset into the Run box and hit enter.
  3. Now open the Microsoft Store again and try to download an app.

Run the Windows troubleshooter

  1. Press  to open the Start menu, type Troubleshoot settings and select it.
  2. Scroll down to the bottom of the Troubleshoot settings page, you’ll see Windows Store Apps option, select it.
  3. Click on Run The troubleshooter.

If the problem persists even after running the troubleshooter, try re-registering all Store apps.

Re-registering All Store apps

  1. Right-click on Windows Start » and select Windows Powershell (Admin).
  2. Issue the following command in the Powershell: 
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  3. Click Enter and Restart your computer.

If you’re a Windows 8 user, you should also check whether your Proxy Setting is ON or OFF. Because, as a Microsoft agent said, Windows 8 Apps cannot connect to the Internet and work properly if Proxy Setting is enabled. So, make sure you disable it.

  1. Press  + R on your keyboard, type inetcpl.cpl into the Run box and hit enter.
  2. Click on Connections tab, and then click LAN settings.
  3. Uncheck the Use a proxy server for your LAN checkbox and click OK.

That’s everything we know about fixing the Micrsoft Store problem when it doesn’t download apps. Hope you find the fixes shared here helpful.