So, you just upgraded your computer to Windows 10, only to find that it ultimately went into the silent mode. It’s not producing any sound and neither your headphones nor speakers are working on your PC/laptop. Let me tell you; you’re far from alone who are facing this issue.
Many users have reported that Windows 10 is making it almost impossible for them to use their fancy speakers and headphones even though everything was working fine before they upgraded.
So, what’s the solution to this problem? To your relief, Microsoft has released different workarounds related to audio problems users are facing on Windows 10. But the catch is, there isn’t a single, robust solution to this issue. That means the fix that worked for others may not work for you.
So, we recommend you to try each method we have mentioned below and see which one works for you. Let’s go.
Fix #1
- Right-click on Start » and select Device Manager.
- From the Start Menu, search for Device Manager and select the appropriate option.
- Under Device Manager, click Sound, Video and Game Controller and locate your Sound Card
- Open your Sound Card and click on the Driver tab
- Click Update Driver option
- If your Sound Driver is already updated, try to find and install a driver made by your device manufacturer. (Go to their support site to trace the audio driver. For example, if you have an HP laptop/PC, go to HP’s support site and try to find an audio driver there).
- And as suggested by a user, install the driver even if it’s an old one and says it’s not compatible with Windows 10.
Fix #2
- Right-click on Start » and select Device Manager.
- Click Sound, Video and Game Controller.
- Right-click on your audio driver and click Uninstall.
- You should also uninstall the speakers by clicking Audio Inputs and Outputs then right-click on Speakers and select Uninstall.
- Reboot your computer.
Fix #3
- Right-click on Start » and select Device Manager.
- Click Sound, Video and Game Controller.
- Right-click on your Audio driver » select Update Driver Software » then select Browse my Computer for Update Software.
- Select Let me Pick from a list of device drivers on my computer.
- Click High Definition Audio Device » Yes and follow the rest of the instructions to install it. That’s it.
If the above three solutions do not work, try running audio troubleshoot on your computer.
Troubleshoot Audio Issues
- Press to open the Start menu, type Find and fix Audio playback problems and select it.
- Click Next on the Troubleshoot window.
So that’s all from us. I hope you find the above workarounds helpful and remember, as I said at the beginning of this post, there isn’t a single solution to this problem. So, you might have to try each method and see which one works for you. Cheers!
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