Photos app and Microsoft Store failures in Windows 11 frequently trace back to file system error (-2147219195), which blocks access to images and prevents certain apps from launching. This error is often linked to corrupted system files, misconfigured services, or issues within the Photos app itself. Addressing the root causes not only restores app functionality but also stabilizes your system for regular use.

Repair Windows System Files and Image

Step 1: Open an elevated PowerShell or Command Prompt window by right-clicking the Start button and selecting Windows PowerShell (Admin) or Command Prompt (Admin). This ensures you have the permissions required for system-level repairs.

Step 2: Run the System File Checker to scan for and repair corrupted files by entering:

sfc /scannow

This process may take several minutes. It checks for damaged or missing system files and automatically repairs them where possible.

Step 3: Use the Deployment Image Servicing and Management (DISM) tool to scan and restore your Windows image. Enter these commands one by one, pressing Enter after each:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

DISM connects to Microsoft’s servers to repair deeper issues in the system image that SFC cannot address. After completion, restart your computer and check if the error persists.

Check and Repair Disk Errors

Step 1: Open PowerShell or Command Prompt as an administrator as described above.

Step 2: Run the Check Disk utility to scan your drive for logical and physical errors. Type the following command and press Enter:

chkdsk c: /f /r

If prompted, confirm that the scan should run on the next reboot. Restart your PC. This process scans your disk for bad sectors and repairs them, which can resolve file system errors caused by disk issues.

Repair or Reset the Photos App

Step 1: Open Settings using Win + I. Navigate to Apps and select Installed apps or Apps & features depending on your build.

Step 2: Scroll to Microsoft Photos, click the three-dot menu or the app name, and select Advanced options.

Step 3: Click Repair to attempt a non-destructive fix. If problems continue, click Reset. Resetting may remove app data but often resolves persistent glitches.

Reinstall the Photos App Using PowerShell

If repairing and resetting do not resolve the issue, a full reinstall can help.

Step 1: Open PowerShell as an administrator.

Step 2: Uninstall the Photos app by entering:

Get-AppxPackage *photo* | Remove-AppxPackage

Step 3: Restart your computer. Open the Microsoft Store, search for Microsoft Photos, and reinstall it. This process replaces corrupted app files with fresh ones from the Store.

Configure Windows License Manager Service

Improper service configuration can trigger file system errors. Ensuring the Windows License Manager Service is set to start automatically helps prevent such issues.

Step 1: Type Services in the Windows search bar or the Run dialog and open the utility.

Step 2: Locate Windows License Manager Service. Double-click to open its properties.

Step 3: Set Startup type to Automatic, then click Apply and OK.

Run the Windows Store Apps Troubleshooter

Built-in troubleshooters can detect and resolve app-related issues without manual intervention.

Step 1: Open Settings and go to System > Troubleshoot > Other troubleshooters.

Step 2: Find Windows Store Apps and click Run. Follow the on-screen steps. The troubleshooter will attempt to identify and fix problems blocking app launches.

Perform an In-Place Upgrade (Repair Install)

If none of the above approaches resolve the error, an in-place upgrade repairs all Windows files, services, and registry entries while keeping your apps and data intact.

Step 1: Download the latest Windows 11 installation media from Microsoft’s official website. Launch the Media Creation Tool and select Upgrade this PC now.

Step 2: When prompted, choose the option to Keep personal files and apps. This preserves your data and installed programs while replacing corrupted system files.

Step 3: Allow the upgrade to complete. The process may take some time and will reboot your PC several times. Afterward, check if the Photos app and Store open without error.


Addressing file system error (-2147219195) in Windows 11 often restores access to the Photos app and Store, with most users seeing results after repairing system files or reinstalling affected apps. If issues persist, a repair install provides a comprehensive fix without erasing your data.