7 simple and easy-to-follow methods to resolve the issue with Logitech G Hub
Logitech G Hub is a great app to manage and customize all your Logitech G peripherals, be it mice, keyboards, headsets, speakers, or webcams. You can even create separate profiles for your games and enjoy third-party integration for an unparalleled gaming experience. But lately, many users have been experiencing an issue where the app doesn’t open on Windows 11, putting a kink on the entire experience instead.
There could be several reasons for this: either the software is not configured to run on Windows 11, there could be corrupted software files, or it could also be due to faulty or outdated device drivers. Fortunately, this issue is typically software-based and hence, easier to resolve when compared to a hardware one. But you might have to try more than one method listed below to eradicate the problem.
Method 1: Reinstall Logitech G Hub
The first and foremost step is to reinstall the Logitech G hub app. This method will ensure that no corrupted or damaged files are the culprits behind the issue you are experiencing.
To do so, first, head to the Settings app from the Start Menu. Alternatively, press the Windows+I keys together on your keyboard to open the app.
After that, click on the ‘Apps’ tab from the left sidebar to proceed.
Next, from the right section of the window, click on the ‘Installed apps’ to continue.
You can either search for the app by typing it in the search bar or you could scroll down manually to locate it.
Once located, click on the ‘ellipsis’ icon (three horizontal dots) and then click on the ‘Uninstall’ button to proceed.
After that, click on the ‘Uninstall’ button from the confirmation prompt to remove the app from your system.
Then, restart your system from the Start Menu to ensure all residue files and services are removed from the PC.
Now, head to www.logitechg.com/g-hub to download a fresh copy of the software by clicking on the ‘Download for Windows 10’ option. Even though it says Windows 10, you can rest assured that the download file available is compatible with Windows 11 also.
If you still have doubts, you can use this download link instead that mentions Windows 11. But the exe file downloaded from both the sources is the same. Click the ‘Download Now’ button to download the file.
Once downloaded, head to the default downloads directory and double-click on the
.EXE file to run the installer.
Then, click on the ‘Install’ button to continue. Once installed, the app will be launched automatically; check if the issue has been resolved.
Method 2: Update Windows 11
In case reinstalling the app doesn’t fix the issue, the next logical step is to update Windows 11 which will ensure that it is not the version discrepancy causing the problem.
First, head to the Start Menu and click on the ‘Settings’ tile to proceed. Alternatively, you can type Settings to perform a search for it.
Then, click on the ‘Windows Update’ tile present on the left sidebar to proceed.
Now, from the right section, click on the ‘Install all’ button to download and install all available updates on your PC.
Once Windows updates, see if the issue with G Hub was resolved.
Method 3: Update Faulty or Outdated Drivers
Another reason that could be the culprit behind the issue is a faulty or outdated driver. You can either update the drivers through the Settings app or the Device Manager.
To update the drivers using the Settings app, head to the Start Menu and click on the Settings tile to continue.
After that, click on the ‘Windows Update’ tab from the left sidebar to proceed.
Then, from the right section of the window, click on the ‘Advanced Options’ tile.
After that, click on the ‘Optional updates’ tile.
Then, click on the ‘Install all’ button if there are updates of any outdated drivers available.
To update the driver using the Device Manager, head to the Start Menu and type Device Manager to perform a search, and then click on the respective tile from the search results to continue.
Then, double-click on the category where you see a yellow exclamation mark or go to your Logitech G devices you have not updated in a while, for example, mouse, webcams, etc. Next, right-click on the component and select the ‘Update driver’ option. This will open a separate window on your screen.
Now, either click on the ‘Search automatically for driver’ to let the OS search for a driver update. Otherwise, click on the ‘Browse computer for drivers’ option to manually select an update package using File Explorer.
Restart your computer after driver updates and see if it was the end of your Logitech G Hub woes.
Method 4: Run Logitech G Hub as an Administrator
In case you have all the drivers and the OS updated, the next fix is to run the Logitech G Hub as an Admin to make sure the problem is not arising due to privilege issues.
To run the Logitech G Hub as an admin, head to the Start Menu and type Logitech to perform a search for it. Then, right-click on the ‘Logitech G Hub’ tile and select the ‘Run as administrator’ option
Once opened, check if the issue has been resolved.
Method 5: Restart the Logitech G Hub Services
If launching the service as an admin doesn’t cut it, you can simply restart the services from the Task Manager to eliminate the possibility of intertwined processes.
First, head to the Start Menu and type Task Manager to perform a search. Then, click on the ‘Task Manager’ tile to proceed. Alternatively, you can press the Ctrl+Shift+Esc to open it.
Then, make sure you have selected the ‘Processes’ tab. Next, scroll down to manually search for
lghub_updater.exe and click to select it. Then, click on the ‘End task’ button.
After that, double-click on the ‘This PC’ icon or press the Windows+E keys together to continue.
Now, type or copy+paste the below-mentioned address in the address bar and hit Enter to navigate to the directory.
Then, locate the
lghub_updater.exe file and double-click on it to launch it. Next, check if the issue still persists.
Method 6: Check if the LGHUB Service is Enabled
In case restarting the Lghub service doesn’t resolve the problem for you or only resolves it till the next restart, it is quite possible that the service is not set to start automatically.
Press the Windows+R keys together on your keyboard to open the Run command utility. After that, type or copy+paste the below-mentioned text and hit Enter on your keyboard to open the services tool on your PC.
Then, scroll to locate the ‘LGHUB Updater Service’ and double-click on it to open its properties.
Next, on the properties screen, click the dropdown menu following the ‘Startup type:’ field and select the ‘Automatic’ option. Then, click on the ‘Apply’ and ‘OK’ buttons respectively to confirm and close.
Method 7: Start PC in Clean Boot
If none of the methods listed in this guide have worked for you, it is probably a third-party service or an app that is interfering with the app, resulting in this unexpected behavior. To solve it, start the PC in clean boot.
First, press the Windows+R keys to bring up the Run Command Utility on your Desktop. Then, type or copy+paste the below-mentioned command and hit Enter to proceed.
After that, click on the radio button preceding the ‘Selective startup’ option.
Next, head to the ‘Services’ tab. Afterward, click on the checkbox preceding the ‘Hide all the Microsoft services’ option and then click on the ‘Disable all’ button. Next, click on the ‘Apply’ and ‘OK’ buttons to confirm and close.
Now, when you restart your PC, it will start only with essential Microsoft Services and no third-party services and apps will be loaded. Launch the program to check if the issue still prevails.
If the program launches perfectly in the Clean Boot environment, you can enable third-party services one by one to check which one is causing the issue.
There you go, people. One of the above-mentioned methods is bound to resolve the Logitech G Hub error on your computer. But if it doesn’t, the only thing you can do is wait. As long-time users of the G Hub app know, it’s often full of bugs. It’s probably an issue with the app that the developers will have to fix on their end.