Gaming Guide

Silent Hill Townfall: How to Unlock Jess’s House on Farrow Street

Where the back door key hides on Farrow Street, how to reach the blue rear door, and what Jess's House holds.

Where the back door key hides on Farrow Street, how to reach the blue rear door, and what Jess’s House holds.

Jess’s House sits at the northern end of Shorefront District – South, tucked behind the terraced row on Farrow Street, and every door on it is locked when you first walk up. The front entrance never opens from the street, so the only way in runs through the gardens at the back and a blue door on the east side of the building.

Quick answer: Take the 21 Farrow St. – Back Door Key from the dining table in apartment 1/2 of Building 16, then use it on the blue rear door reached by the exterior metal stairs.


What you need before Farrow Street is reachable

The whole northern block is sealed off until you are carrying one specific tool. Without it, there is simply no path up to Farrow Street.

  • The Scalpel, taken from the green container on the Z Ellis desk inside the Clinic.
  • The sealed door at St. Amelia Park, cut open with the Scalpel to reach the north half of Shorefront District – South.
  • Because the gardens behind the houses have a hostile patrol, take a wooden plank or be prepared to sneak patiently.

Walk up to the front door of 21 Farrow St. and the game tells you flatly that you need another way in. The property is the northern half of the block, with Building 14 and Building 16 facing each other across the street as your landmarks.

Locked Front Door00:12Locked Front Door
The front door at 21 Farrow St. stays shut, and the Shorefront District map appears with the prompt to find another way in. Shown at 00:12 in GosuNoob’s video. Image: Screen Burn

If you get to the gardens first, check the note attached to the rear door for the solution. It is written to Zoe and says Walter at Number 16 has the back door key. Reading it is optional before you collect the key, making the quickest approach grabbing the key first and passing through the alleys just once.


21 Farrow St. – Back Door Key location in Building 16

From Farrow Street, find Building 16, which stands directly across from Building 14 on the town map. Go in through the front doorway.
Use the staircase inside to reach the landing, then enter apartment 1/2. Continue along the brief hall until you reach the living room.
The key is lying on the wooden dining table. Pick it up and it enters your inventory as the 21 Farrow St. – Back Door Key.
Collecting 21 Farrow St.00:42Collecting 21 Farrow St
The 21 Farrow St. – Back Door Key, collected from the dining table in apartment 1/2. Shown at 00:42 in GosuNoob’s video. Image: Screen Burn

The seashell keychain hanging off it makes the key easy to spot on the table and easy to pick out of a crowded inventory later.

Collecting 21 Farrow St.00:25Collecting 21 Farrow St
The seashell keychain marks the back door key in your item list. Shown at 00:25 in WoW Quests’s video. Image: Screen Burn

Before heading out, check Building 16’s initial room to the right. A blue metal lock box rests on its coffee table, and it will soon be accessible.


Route to the back gardens and the blue rear door

Return to the street and locate the passage next to house 14. This alley travels between the rear fences and comes out in the gardens behind the row.
Go through the rear gates, turn sideways to pass the tight opening in the wooden fence, and descend into the lane beyond. The parked vans provide the easiest landmark when you need to locate this route again.
Deal with the creature patrolling this stretch or slip past it. A wooden plank drops it in a few swings, and killing it now makes the walk back much calmer than fighting in a tight alley.
Checking map near butcher shop01:41Checking map near butcher shop
Checking the Shorefront map mid-route to keep the alley behind Building 14 lined up. Shown at 01:41 in WoW Quests’s video. Image: Screen Burn
Open the town map and orient yourself using Number 14. The objective marker reveals the property once you enter the gardens, but it offers no direction from the street side.
Checking Map for Jess's House00:42Checking Map for Jess's House
Lining up Jess's House on the town map using Building 14 as the reference point. Shown at 00:42 in WoW Quests’s video. Image: Screen Burn
On the property’s east side, ascend the outside metal staircase to the blue door. At the entrance, select the 21 Farrow St. – Back Door Key in your inventory, interact with the door, and go inside.
Unlocking back door02:10Unlocking back door
Selecting the back door key at the blue rear entrance on the east side of Jess's House. Shown at 02:10 in WoW Quests’s video. Image: Screen Burn

The door is unlocked once the locked notice no longer appears and it opens rather than requesting a key. Entering the building immediately advances the objective tracker.


Items inside Jess’s House

Two pickups matter here, and neither is hidden behind a puzzle. Both are easy to walk straight past.

ItemWhere it isWhat it does
Broken StethoscopeMedical box on the bedroom bedScales puzzle in the Z Ellis room
Lock Box KeyDrawer beside the kitchen stoveOpens one blue metal lock box

Broken Stethoscope

Head into the bedroom and open the medical box sitting on the bed. The Broken Stethoscope is inside, and it is one of the three components the Clinic scales need, alongside the Prescription Dosage Error Record and Zoe’s Lanyard Badge. Without it the scales will not balance and the story stalls.

Lock Box Key

The kitchen drawer beside the stove holds a Lock Box Key. It fits the blue metal boxes scattered around town, but it is a single-use consumable, so opening one box makes the key vanish. The closest box to spend it on is the one back in Building 16, on the coffee table in the first room on the right, and those boxes tend to hold healing supplies and IV items that revive you after lethal damage. When you run into another locked box later, sweep the rest of that building first, because a matching key is usually sitting nearby.

There is reading material too, if you want the context. A Formal Notice sits on the kitchen counter, and a letter from GHB Legal titled Jess Legal Advice rests on the living room coffee table.

Turn the lock on the front door from the inside before you leave. That opens a shortcut straight out onto the street stairs and spares you the fence gap and the alley on the way back.


With the stethoscope in hand, the trail leads back to the Clinic. Go to the Z Ellis room at the end of the corridor and load the scales with the Broken Stethoscope on the left, the Prescription Dosage Error Record in the middle, and Zoe’s Lanyard Badge on the right.