The Strange Puzzle in Chapter 15 of Silent Hill: Townfall locks you out of the facility’s basement until you feed the right symbol-and-number sequences into a wall terminal. The terminal reads out incident logs on a printer ticker, and each log points to a specific fault you clear by pressing the matching symbols and a numeric code. Get all five inputs correct and the door mechanism releases.
Quick answer: Power on the terminal, then enter these five sequences (symbols first, then numbers, then Enter): 62, 518, 950, 6470, and finally 9862. The last sequence unlocks the basement doors.
What the terminal is and how the keypad is laid out
The console is a single wall unit with a power toggle switch, a CRT monitor, a dot-matrix ticker that prints the incident logs, and two input pads. On the left is a 4×4 grid of symbol buttons. On the right is a standard 0–9 number pad with an Enter key. Every sequence follows the same order: pick the symbols first, type the number code, then press Enter.

Because the symbols are easy to misread, the positions below are given as row and column on the symbol grid, counting rows from the top and columns from the left. The row/column positions are the reliable reference if you cannot tell one symbol from another.
| Order | Symbol positions | Number code |
|---|---|---|
| 1 | R2C2, R4C4 | 62 |
| 2 | R4C1, R4C3 | 518 |
| 3 | R1C2, R1C3 | 950 |
| 4 | R3C2, R1C3 | 6470 |
| 5 | R4C1, R3C2, R1C3, R2C4 | 9862 |
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How to confirm the basement doors are open
After the fifth sequence is accepted, the console confirms the operation and triggers the unlock mechanism for the basement doors. That final confirmation is the signal the puzzle is solved. If a sequence does not register, press Enter to finish it, then re-check the symbol positions against the row and column values above before trying the next code, since each input must be completed before the terminal prints the following log.







