Persistent browser errors like "This page is having a problem" in Microsoft Edge can disrupt web browsing, block access to PDFs, and even prevent opening browser settings. These failures often follow system updates or changes to Edge and can make the browser unusable. Addressing the underlying causes—ranging from browser data corruption and memory issues to problematic extensions—can restore normal functionality and prevent repeated crashes.
Clear Edge Data and Reset the Browser
Step 1: If Edge is still partially responsive, open it and select the ...
menu in the top-right corner. Choose Settings
from the dropdown.

Step 2: Navigate to Privacy, search, and services
. Scroll down to the Clear browsing data
section and select Choose what to clear
.

Step 3: Check options for Browsing history
, Cookies and other site data
, and Cached images and files
, then click Clear now
. This removes potentially corrupted data that can trigger page errors.

Step 4: To reset Edge settings, go back to Settings
, find Reset settings
in the left sidebar, and select Restore settings to their default values
. Confirm the prompt. This returns Edge to its original configuration, removing changes that might cause instability.

Step 5: Close and relaunch Edge to check if the error persists.
Repair or Reset Microsoft Edge via Windows Settings
When Edge is too unstable to access settings, use Windows tools to repair or reset the browser installation.
Step 1: Open Settings
in Windows using Windows + I
. Go to Apps
> Installed Apps
.

Step 2: Scroll to find Microsoft Edge
in the app list. Click it, then select Modi
.

Step 3: Choose Repair
to attempt fixing the app without affecting your data. If issues persist, use Reset
, which reinstalls Edge and removes browser data, fully restoring defaults.

Step 4: Restart your computer after repair or reset, then launch Edge again.
Disable Problematic Extensions and Processes
Extensions or stuck background processes can trigger persistent error pages in Edge. Disabling or ending these can restore browser stability.
Step 1: If Edge opens, click the ...
menu, choose Extensions
, and turn off all extensions. Restart Edge. If the error disappears, re-enable extensions one at a time to identify the culprit.

Step 2: If Edge or a blank error page remains stuck on your screen, open Task Manager
by pressing Ctrl + Shift + Esc
. Search for any Edge-related processes (they may not always be labeled as "Microsoft Edge") and select End Task
for each. This force-closes stuck browser windows or web apps using Edge's engine.

Step 3: Some users have found that third-party tools or browser add-ons (such as Grammarly Web UI) can leave Edge error pages stuck onscreen. If you see a process with a nonstandard name, try ending it as well.
Adjust System Memory Settings
Errors like "not enough memory to open this page" can indicate Windows is not allocating enough virtual memory (paging file) for Edge to function, especially after recent updates or heavy workloads.
Step 1: Open the Start menu and search for Adjust the appearance and performance of Windows
. Select it to open the Performance Options window.

Step 2: Go to the Advanced
tab, then under Virtual memory
, click Change
.

Step 3: Uncheck Automatically manage paging file size for all drives
. Select your system drive (usually C:), then set both Initial size
and Maximum size
to at least 16384
MB (16 GB) or higher if you frequently run memory-intensive tasks.

Step 4: Click Set
, then OK
. Restart your computer to apply the changes.
Manually Remove Corrupted Edge Data
If Edge remains unusable and resetting or repairing from Windows settings does not work, manually deleting Edge's user data folder can clear out corrupted files.
Step 1: Press Windows + R
to open the Run dialog. Enter %LocalAppData%\Microsoft
and click OK
.

Step 2: In the folder that opens, locate and delete the Edge
folder. This will remove all user-specific data for Edge, including settings and cached files. Back up any bookmarks or data you want to keep before deleting.

Step 3: Reinstall or open Edge again. The browser will generate a fresh profile folder, which often resolves startup errors.
Try Compatibility Mode or Alternate Edge Versions
For persistent issues following a Windows update or if Edge will not launch at all, running the browser in compatibility mode or switching to a different Edge version can help.
Step 1: Right-click the Edge shortcut on your desktop or in the Start menu and select Properties
. Go to the Compatibility
tab, check Run this program in compatibility mode for
, and try selecting an earlier version of Windows (such as Windows 10 or 8).

Step 2: Apply the changes and launch Edge. If this resolves the error, it may indicate a compatibility issue with your current Windows version.
Step 3: If the problem continues, consider downloading a preview or older version of Edge from the official Microsoft Edge Insider channels. Test if the error occurs in the alternate version.
Contact Microsoft Support for Persistent Problems
In rare cases, none of the above solutions will restore Edge functionality. If you cannot access settings, reset, or repair the browser, or if errors persist after trying all troubleshooting steps, reach out to Microsoft Support for direct assistance. You can use live chat or phone support for more advanced troubleshooting or escalation.
Resolving "This page is having a problem" in Microsoft Edge often requires a combination of browser resets, extension management, and system tweaks. Regular maintenance and prompt troubleshooting can keep Edge running smoothly and minimize disruptions.
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