Heal Zhu En is a task inside the Grand Nuo Ritual, the new Jianghu Legacy added to Where Winds Meet with the Version 1.7 Imperial Palace update. The questline runs through the palace grounds, and the healing step depends on the same illness-curing mechanic that the update expanded with palace-related ailments.

Unlock the Grand Nuo Ritual quest
The Grand Nuo Ritual sits behind the Imperial Palace itself, so you have to open that area first. Access is gated by character level and story progress rather than a purchase, and the steps must be done in order.
Step 1: Reach Character Lv. 32 and complete Kaifeng Main Chapter I, New Arrival in Kaifeng - The Welcoming Crowd. This makes you eligible for the palace's entry chapter.

Step 2: Accept and progress the Kaifeng Lost Chapter Throne and Tempest, which grants access to the Imperial Palace map.
Step 3: Unlock the Imperial Palace area. Once you are inside, the Grand Nuo Ritual becomes available alongside the rest of the palace content.
| Requirement | Detail |
|---|---|
| Character level | Lv. 32 |
| Main story | Kaifeng Main Chapter I: New Arrival in Kaifeng - The Welcoming Crowd |
| Lost Chapter | Throne and Tempest (grants Imperial Palace access) |
| Area | Imperial Palace unlocked |

How the Heal Zhu En step works
Healing tasks in Where Winds Meet ask you to cure an afflicted person. Each patient has a set illness and a recommended Healers Mastery value, and some cases also call for a diagnosis item such as Organ Diagnosis or Meridian Diagnosis. Version 1.7 added a fresh batch of palace-related illnesses to the Imperial Palace, which is the pool the Grand Nuo Ritual draws from.
To clear a healing prompt, your healer stats need to meet or exceed the recommended threshold, then you apply the correct treatment when the game asks for it. If your Healers Mastery is too low, the cure will fail or be unavailable, so raising that stat through healer activities is the most common fix before retrying.

Grand Nuo Ritual rewards
Finishing the full Grand Nuo Ritual questline pays out an appearance and draw currency. The Demon Queller appearance also turns up elsewhere in the palace, but the legacy quest is one of the ways to earn it.
| Reward | Type |
|---|---|
| Demon Queller | Appearance |
| Echo Jades | Currency |
Because the Heal Zhu En task is one beat inside the larger Grand Nuo Ritual, keep working through the questline after the cure resolves to claim the Demon Queller and Echo Jades at the end. The Imperial Palace itself also hands out separate appearances and items as you explore, so the surrounding area is worth clearing while you are there.