Gaming Guide

Silent Hill Townfall: Electrical Box Puzzle Solution in Zoe’s House

Where the Prepaid Power Card is, the exact panel sequence, and how to confirm the lights came back on.

Where the Prepaid Power Card is, the exact panel sequence, and how to confirm the lights came back on.

In Zoe’s House, the power meter wedged beneath the stairs is the first major obstacle in Silent Hill: Townfall. The living-room desktop remains off until you activate it, leaving the email about the kitchen lockbox inaccessible. Solving the panel only requires the correct card and button sequence.

Quick answer: Insert the Prepaid Power Card from Peters Newsagents into the under-stairs panel, press Button A until the screen reads Card Credit, press Button B, then flip the main switch.


Items you need before the meter will accept anything

The crawlspace is pitch black, so the flashlight comes first. Everything except the card itself is inside Zoe’s House.

ItemWhere it is
Flashlight (No Batteries)Check the kitchen drawer next to the washing machine, close to the organ transport container
AA BatteriesSearch the bedside cabinet drawer in the second upstairs room on the left
Power Card Credit GuideInside the cardboard box in the storage area beneath the stairs
Organ Transplant CardUpstairs bathroom floor, next to the shower
Prepaid Power CardCash register in Peters Newsagents

Combine the AA Batteries with the flashlight through the inventory to make a usable light. Turn it on, crouch, and crawl through the short passage beside the staircase. Shine the beam at the cardboard box and collect the credit guide, which explains the reader’s credit procedure. The panel is fixed to the wall in that cupboard.

Grab the Organ Transplant Card from the bathroom floor while you are upstairs. You will need the number printed on it as soon as the power is back.


Where to find the Prepaid Power Card in Peters Newsagents

The card is a £5 Electricard sitting in the shop register at Peters Newsagents, marked 2 on the Coastal District — South map, a short walk from Zoe’s front door. The shop’s front entrance is locked from the street, so the only way in is round the back.

Go out of Zoe’s House through the rear alley and continue to the main street. During the brief scene, a creature passes along the opposite alley.
Find a Prepaid Power Card Map Location00:06Find a Prepaid Power Card Map Location
Opening the Shorefront map to get your bearings before heading for the shop. Shown at 00:06 in Game Guides Channel’s video. Image: Screen Burn
The Peters Newsagent storefront is on your right. Take note of it, then continue east down the street rather than entering through the front.
Step 1 map location00:03Step 1 map location
The newsagent building is marked 1 on the Shorefront map. Shown at 00:03 in 100% Guides’s video. Image: Screen Burn
Find the opening on the right into the back alley. Go through it, get around the creature, and enter via the shop’s rear door.
Once inside, use the first door on the left and inspect the cash register. Its drawer contains the card.
Collecting Prepaid Power Card00:22Collecting Prepaid Power Card
The Electricard sits in the register drawer behind the counter. Shown at 00:22 in Game Guides Channel’s video. Image: Screen Burn
Collect it. The pickup confirms as Prepaid Power Card, and the item description lists it as a £5 Electricard.
Find Electricard Credit Card02:12Find Electricard Credit Card
The card lands in your inventory as the Prepaid Power Card. Shown at 02:12 in WoW Quests’s video. Image: Screen Burn

From inside the shop, open the front door before departing. You can then return directly to the street without passing the creature again.


What each control on the power panel does

Each of the four inputs has its own function. Memorizing them prevents a scramble once the panel occupies the screen and nearby movement demands attention.

ControlPositionFunction
Card slotBottom edgeTakes the Prepaid Power Card
Button ABelow the meter displayCycles the display to Card Credit
Button BBeside Button AApplies the card’s credit
Main switchLower right, redTurns house power on

How to restore power at the electrical box

Head back to Zoe’s House and find the stairs. Crouch beside them, enter the nearby low opening, and crawl into the meter cupboard.
Step 2 map location00:11Step 2 map location
Zoe's house is the second stop, with the meter sequence listed alongside it. Shown at 00:11 in 100% Guides’s video. Image: Screen Burn
Use the wall panel to unlatch the cabinet. The meter display, two buttons, wiring, and main switch are positioned together on its face.
Restore Power at the Meter Box02:41Restore Power at the Meter Box
The open meter panel, with the card slot along the bottom and the red main switch at lower right. Shown at 02:41 in WoW Quests’s video. Image: Screen Burn
Choose the slot at the panel’s bottom and insert the Prepaid Power Card. The reader retains the card as you navigate the display.
Keep tapping Button A to cycle through the meter readings. Stop when Card Credit £5.00 appears.
Press Button B. The display registers Credit Added and the meter balance updates.
Move the red main switch at the lower-right to On. Electricity comes back to the house at once.

How to confirm the power is back on

You can confirm success in two ways: the meter now displays a balance instead of a blank or zero value, and the house lights react. For the final confirmation, use the desktop in the living-room corner, which remains completely inactive without power. Turn it on, refresh the inbox, and Zoe’s emails should display normally.

The inbox holds three messages, with the damaged one in the middle containing the essential clue: build the combination using the matching ET code’s first three digits and last three digits. Open the messages above and below it as well, since each document counts toward the collection achievements.


Human Organ in Transit box combination (956 and 133)

The Organ Transplant Card from the bathroom floor contains plenty of letters and figures, but the relevant detail is its ET number: 956234692133. Take 956 from the beginning and 133 from the end.

  • Left dial: 956
  • Right dial: 133

Go to the kitchen, interact with the Human Organ in Transit cooler and set both three-digit locks. The box opens and hands you Zoe’s Lanyard Badge, which is the access ID for the Shorefront Family Clinic. From there, use the badge on the panel to the left of the clinic entrance to get inside and carry on.