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Steam Frame: How to Sign Up for the Pre-Order Lottery Before September 17

Valve's wireless VR headset uses a random reservation shuffle that closes at 10:00 AM Pacific on September 17.

Valve’s wireless VR headset uses a random reservation shuffle that closes at 10:00 AM Pacific on September 17.

Getting a Steam Frame is not a normal add-to-cart purchase. Valve is handing out its wireless SteamOS headset through a randomized reservation list, so the only thing you need to do right now is add your name before the window closes. After that, a single shuffle decides your place in line.

Quick answer: Sign in on the official Steam Frame page and join the reservation list for the model you want before September 17 at 10:00 AM Pacific. Signing up early gives you no advantage.

Image credit: Valve

Who can sign up for a Steam Frame reservation

Valve checks each entry against a short set of rules, so meeting all of them matters before you bother joining the list.

  • You must be 18 years or older.
  • You must live in the US, Canada, UK, EU, or Australia.
  • Your Steam account must be in good standing.
  • You must have made a Steam purchase before April 27, 2026. A brand-new account will not qualify.
  • One sign-up per household.

Valve compares payment methods, shipping addresses, and other account signals to strip out duplicate entries, so a second sign-up from another account at the same address is exactly what the system is built to catch.


How to join the reservation list

Open the Steam Frame product page and sign in with your Steam account. You need to be logged in for Valve to attach the reservation to your profile.
Pick the model you want, the 256GB kit or the 1TB kit. Each model has its own list, and there are separate lists for each shipping region. You are placed in your region’s list automatically.
Add your name to the list before the cutoff. You can register interest in more than one model to widen your odds, but leaving one list to join the other releases your original spot.
Wait for the shuffle. When sign-ups close, Valve randomizes each list once and emails everyone their result the same day. Refreshing the page or signing up in the first minute changes nothing.

The randomization is deliberate. A fixed launch time rewards bots, fast connections, and people who can refresh on cue, which is how scalpers cleared out the Steam Controller. The multi-day window also gives Valve time to confirm sign-ups come from real accounts. It is the same system used for the Steam Machine.

Image credit: Valve

When the cutoff hits in your time zone

The list closes at 10:00 AM Pacific on Thursday, September 17. Australia gets the awkward slot, well after midnight, so plan to sign up the evening before.

RegionLocal cutoff
Pacific (US)10:00 AM, Thu Sep 17
Eastern (US)1:00 PM, Thu Sep 17
UTC17:00, Thu Sep 17
London6:00 PM, Thu Sep 17
Berlin / Paris7:00 PM, Thu Sep 17
Sydney / Brisbane3:00 AM, Fri Sep 18

Which model to pick before you commit

You choose one model at sign-up, and you cannot change storage after your confirmation email. Both kits include the Steam Frame Controllers, a Wi-Fi 6E adapter for PC streaming, and a copy of Half-Life: Alyx.

ModelStoragePrice
Steam Frame 256GB Kit256GB UFS$1,059
Steam Frame 1TB Kit1TB UFS$1,299

The headset has a microSD card slot, so 256GB is not a hard ceiling. The extra $240 buys internal storage, which mainly matters if you plan to install a lot of standalone games on the headset itself. Since Valve calls the Frame streaming-first, games streamed from your PC stay installed on the PC. If most of your play will be streamed, weigh the 1TB kit against the cost of a large card before you pick.

Image credit: Valve

What the two emails mean and the 72-hour window

After the shuffle on September 17, you will receive one of two emails at the address tied to your Steam account. That email is how you know your sign-up went through.

  • Reservation queue: a unit of the model you chose is held in your name. You wait for a second email that unlocks the actual purchase.
  • Waitlist: your number came up beyond the units currently set aside. You can still move up if people ahead of you cancel, and Valve says future production runs go to the waitlist in order.

Purchase emails start going out on September 18, in shuffle order. Once you receive yours, you have 72 hours to complete checkout before the reservation moves to the next person. No list touches its waitlist until its own queue is used up, so if someone in another region buys before you, it is because their queue cleared first.


Sort out a charger and accessories before checkout

The Frame does not include a power supply. Valve’s first-party accessories are add-to-cart options only, and only for people who received a purchase email. They are not sold separately right now, so decide what you want before your 72 hours start.

AccessoryPriceContents
Power Supply Unit$2945W USB-C charger, 2.5m cable
Ergonomic Accessories Kit$592 controller hand straps, 1 top strap, 1 extended light blocker
Accessory Replacement Kit$491 face gasket, 1 head cushion, 1 standard light blocker

You may not need the $29 unit at all. A Steam Deck charger works, and so does any USB-C charger rated at 45W or higher. Check what you already own before adding it to the cart.

Image credit: Valve

Buying outside the direct Steam regions

Valve ships directly through Steam to the US, Canada, the UK, the EU, and Australia. In Japan, Taiwan, and Hong Kong, the Frame is sold through KOMODO, Valve’s authorized distributor, which lists local pricing and ordering details. South Korea is coming later, with no date confirmed.

That is the whole process. Sign up once, for one model, before Thursday morning Pacific, then watch the inbox linked to your Steam account. The 72-hour purchase window moves fast, so the moment your buy email lands is the moment to act.