Phoenix Reffaella and Severian Lowell are confirmed as the two new playable S-Rank agents arriving in Zenless Zone Zero version 3.3. HoYoverse revealed both through a drip marketing campaign, sharing each agent’s faction, attribute, fighting style, and a slice of lore ahead of their debut in the Roscaelifer arc.
Quick answer: Phoenix is a Fire Anomaly agent from the Krampus Compliance Authority, and Severian is a Wind Attack agent from the Metropolitan Order Division. Both are S-Rank and launch with version 3.3, expected around October 21, 2026.
Phoenix and Severian attributes and factions
Both agents share the S-Rank rarity but sit at opposite ends of the combat roster. Phoenix builds elemental damage over active field time, while Severian is set up as a straightforward on-field damage dealer.
| Agent | Attribute | Specialty | Faction |
|---|---|---|---|
| Phoenix Reffaella | Fire | Anomaly | Krampus Compliance Authority |
| Severian Lowell | Wind | Attack | Metropolitan Order Division |
Phoenix Reffaella: Fire Anomaly judge from Krampus
Phoenix is one of the judges at the Krampus Compliance Authority, the self-regulatory body for TOPS, placing her alongside figures such as Zhao, Banyue, Dialyn, and Promeia. She is described as an outgoing, powerful presence who remains undefeated, with peers noting that only the organization’s boss could stand a chance against her.
Her defining trait is that she is unable to die. As her vitals decline, her body passively draws on concentrated Ether reserves and enters a “transcendence” state that keeps her alive. That undying theme has fueled speculation about a revive-style mechanic tied to her kit, matching her fiery namesake.
Phoenix was first referenced during the climax of the version 2.8 main story, and players meet her directly in the version 3.2 storyline, including a lighter scene alongside Billy and Cissia. Her reveal teaser shows her seated in lava debris surrounded by sharp flames.
Severian Lowell: Wind Attack commissioner from New Eridu Public Security
Severian is a commissioner in the Metropolitan Order Division under New Eridu Public Security, the same branch associated with Cissia. He is the older brother of Seth Lowell and was first mentioned back in version 1.1, later appearing in person as an NPC during the version 2.6 main story.
While he serves as a role model for Public Security officers, his brother Seth would tell it differently. His reputation as a combatant is underscored by the Krampus file on him, which warns others to avoid conflict with him — a warning printed three times in bold red text at the largest font size. That kind of caution from Krampus points to a high-power character both in story and combat.
Voice actors for Phoenix and Severian
HoYoverse has disclosed the full voice cast for both agents across all four supported languages.
| Language | Phoenix | Severian |
|---|---|---|
| English | Michaela Jill Murphy | Blythe Melin |
| Japanese | Fujita Akane | Morikawa Toshiyuki |
| Chinese | Song Yuanyuan | Yang Chaoran |
| Korean | Song Ha-rim | Kim Min-ju |
Zenless Zone Zero 3.3 release date
Version 3.3 is expected to go live around October 21, 2026. That estimate follows the version 3.2 cycle, which runs for 42 days and ends on October 21, with the next update typically starting later the same day after maintenance.
HoYoverse has not yet confirmed an official launch date, the Special Program livestream date, or the full banner lineup. Those details, including whether Phoenix leads Phase 1 and Severian follows in Phase 2, will be locked in once the official 3.3 program airs.
Kit specifics, W-Engines, and rerun banners are not officially confirmed and can change before release, so treat any pre-launch build talk as provisional.
