Gaming News

Chapter 2 Collectibles in Silent Hill: Townfall (Including the Door Code)

Every Clue, Document, key item, CRTV signal and phone number in Chapter 2: Escape, plus the hotel wheel puzzle solution.

Every Clue, Document, key item, CRTV signal and phone number in Chapter 2: Escape, plus the hotel wheel puzzle solution.

Image: Screen Burn

Chapter 2: Escape is short, but it is the first place Silent Hill: Townfall starts quietly counting things you can never come back for. It hands Simon the CRTV, drops two tunable signals in a single hotel bedroom, and then pushes you into an elevator you cannot ride back up. Everything below happens between waking up in The Haldane Hotel and stepping into Coastal District – South.

Quick answer: Chapter 2 contains the CRTV, two CRTV signals, one Clue, two Documents, the Room 204 Key and two phone numbers. Collect all of it before leaving the hotel lobby, because there is no backtracking.


Chapter 2: Escape collectible checklist

TypeNameWhere
EquipmentCRTVGiven automatically in the Other Place
CRTV SignalChannel 50Tuned from the hotel bedroom
CRTV SignalChannel 62Tuned from the hotel bedroom
ClueRoom Service CardDesk across from the bed
DocumentHotel Room NoteBathroom countertop
Key ItemRoom 204 KeyBeside the sink, same counter
DocumentHotel Reception NoticeBehind the lobby reception desk
Phone Number496 0244The Haldane Hotel
Phone Number496 0496Tourist Center

Clues and Documents both feed the same discoveries statistic, and that total is weighed against how many enemies you kill to decide whether you land on the Justice, Forever or Abandoned ending. The Room Service Card registers as the third of 85 discoveries in the game.


CRTV signals on Channel 50 and Channel 62

The CRTV arrives on its own. After you use the first phone and pass through the otherworldly area, Simon is holding the handheld unit in the hotel bedroom, with the tuning controls drawn on screen. There are 18 CRTV signals across the whole game, and the first two are both stored without leaving this room.

Obtaining CRTV00:08Obtaining CRTV
Simon holding the CRTV for the first time in the hotel bedroom. Shown at 00:08 in Game Guides Channel’s video. Image: Screen Burn
Raise the CRTV and scan until the device detects a source. Tune slowly toward Channel 50 until the picture locks and Signal Stored appears. The stored footage shows a woman talking to Simon inside the room.
Scan again from the same spot and settle on Channel 62. That one resolves into static-heavy outdoor scenery, and the Signal Stored prompt confirms it has been saved to the device.
CRTV Signal 2/18 (Channel 62)00:54CRTV Signal 2/18 (Channel 62)
The second signal, Channel 62, resolves into outdoor footage. Shown at 00:54 in Game Guides Channel’s video. Image: Screen Burn

Fine-tune in small increments. Both channels sit near a value rather than snapping to it, so the signal only stores once the picture holds steady.


Room Service Card location and the door wheel puzzle solution

Cross the bedroom to the desk opposite the bed and examine The Haldane Hotel Room Service Card. It is the only Clue in the chapter, and it is also half of the answer to the locked door.

Clue 3/85 (Room Service Card)01:07Clue 3/85 (Room Service Card)
The Room Service Card on the bedroom desk, the chapter's only Clue. Shown at 01:07 in Game Guides Channel’s video. Image: Screen Burn

The door out of the room uses three wheels, and the combination is a date. Set them as follows:

  • Top wheel — 18
  • Middle wheel — January
  • Bottom wheel — 1996

The Room Service Card supplies part of that date, and the rest comes from one of the channels you tune on the CRTV in the same room. You do not need to work either out yourself if you simply dial in the three values above.


Hotel Room Note and Room 204 Key in the bathroom

With the wheels set correctly, the door opens into the bathroom. Two pickups sit on the counter by the sink. The handwritten Hotel Room Note counts as a Document, and the Room 204 Key is the key item that unlocks the hotel room door and lets you reach the elevator.

Take the note before the key. Grabbing the key and moving straight on is the easiest way to leave a Document behind, and the chapter cannot be replayed without loading an earlier save or starting over.


Hotel Reception Notice in the Coastal District – South lobby

The elevator drops Simon into the hotel lobby back in Coastal District – South. Turn right immediately and walk behind the reception desk. The Hotel Reception Notice is lying on the counter, and it lists the guest room allocations. That is the second and final Document of the chapter.


Phone numbers 496 0244 and 496 0496

Two numbers become available during the escape sequence. 496 0244 is The Haldane Hotel and 496 0496 is the Tourist Center. Both count toward the 13 phone numbers that must be called across St. Amelia for the associated trophy, and calling them costs nothing but a moment at a phone.

Dialing 100 from any phone saves the game. There are 20 manual save slots alongside the autosave, so make a save once the lobby Document is in hand rather than relying on the checkpoint.


How to confirm Chapter 2 is fully cleared

Each signal is confirmed by the Signal Stored message on the CRTV itself, so the device should be holding two entries out of 18 by the time you leave the bedroom. Clues and Documents appear in the corresponding inventory categories the instant you examine them, and the discoveries count ticks up with each one. Before you move past the lobby, you should be carrying one Clue, two Documents, the Room 204 Key and two logged phone numbers from this chapter.

Because Silent Hill: Townfall has no chapter select, every Clue and Document is technically missable, and the running discoveries tally is what steers the ending you get. Collectible progress does carry between playthroughs, so anything genuinely lost here can be picked up on a second run rather than forcing a restart. Later chapters lean much harder on in-game computers and printers for their Documents, so the habit of checking every desk and terminal is worth forming now.

Print Photo Documents28:24Print Photo Documents
Later in the game, Documents such as Photo1.jpg and Photo2.jpg only count once they are printed. Shown at 28:24 in WoW Quests’s video. Image: Screen Burn