Genshin Impact takes its servers offline to roll out version 7.1, “A Rekviem for the Underworld,” which brings the Snezhnaya storyline forward and adds two new 5-star characters, Vesna and Vodyanitsa. The maintenance is a single global window rather than a staggered per-server rollout, so players in the Americas and Europe see the update land the evening before the official release date.
Quick answer: The 7.1 maintenance runs from 06:00 to 11:00 (UTC+8) on September 23, 2026, an estimated five-hour window. Servers reopen and version 7.1 goes live at 11:00 (UTC+8).
Genshin Impact 7.1 maintenance start and end times by region
The downtime begins at the same instant everywhere, equal to 22:00 UTC on September 22, 2026. Because the game’s server clocks do not follow daylight saving time, your local wall clock may differ from the labeled America and Europe server times. Use the table below to find the exact start and end for your zone.
| Time zone | Maintenance starts | Estimated end |
|---|---|---|
| PDT (UTC-7) | Sep 22, 3:00 PM | Sep 22, 8:00 PM |
| MDT (UTC-6) | Sep 22, 4:00 PM | Sep 22, 9:00 PM |
| CDT (UTC-5) | Sep 22, 5:00 PM | Sep 22, 10:00 PM |
| EDT (UTC-4) | Sep 22, 6:00 PM | Sep 22, 11:00 PM |
| BRT (UTC-3) | Sep 22, 7:00 PM | Sep 23, 12:00 AM |
| UTC | Sep 22, 10:00 PM | Sep 23, 3:00 AM |
| BST (UTC+1) | Sep 22, 11:00 PM | Sep 23, 4:00 AM |
| CEST (UTC+2) | Sep 23, 12:00 AM | Sep 23, 5:00 AM |
| IST (UTC+5:30) | Sep 23, 3:30 AM | Sep 23, 8:30 AM |
| China / Singapore / Philippines (UTC+8) | Sep 23, 6:00 AM | Sep 23, 11:00 AM |
| JST / KST (UTC+9) | Sep 23, 7:00 AM | Sep 23, 12:00 PM |
| AEST (UTC+10) | Sep 23, 8:00 AM | Sep 23, 1:00 PM |
| NZST (UTC+12) | Sep 23, 10:00 AM | Sep 23, 3:00 PM |
On the three main game servers, the window falls on September 23 at 6:00 AM to 11:00 AM for Asia (UTC+8), September 22 at 11:00 PM to September 23 at 4:00 AM for Europe (UTC+1), and September 22 at 5:00 PM to 10:00 PM for America (UTC-5).
How long the 7.1 maintenance lasts
The notice estimates five hours of downtime. Servers should therefore return at about 03:00 UTC on September 23, or 11:00 AM on the Asia server. When you launch the game before service resumes, the login screen displays the precise maintenance window.
Five hours is an estimate, not a guarantee. If the work runs past the scheduled window, HoYoverse announces the extension through its official channels and adds extra compensation for the additional downtime.
Primogem compensation for the 7.1 downtime
Eligible players receive 300 Primogems for the maintenance. The payout is calculated at 60 Primogems per hour, so the 300 total reflects the standard five-hour window rather than a fixed cap. To qualify, your account must be Adventure Rank 5 or above at 06:00 (UTC+8) on September 23.
- The game sends the Primogems to your in-game mailbox within five hours of maintenance ending.
- That mail expires 30 days after it is sent, so claim it before the deadline.
- This compensation goes directly to your mailbox, so no redemption code is provided.
During version 7.0, HoYoverse followed the standard reward with a separate Issue Fix Compensation of 300 Primogems that had a much shorter claim window of about three days. Check your mail early in case the same pattern repeats for 7.1.
How to confirm servers are back online
Maintenance has finished once the login screen no longer displays its notice and the game accepts your connection. Version 7.1 is then live, with the Phase 1 Vesna and Vodyanitsa banners available together with the update’s events. Use your platform’s launcher or store to update, sign in, and then check your in-game mail for the 300 Primogems; collect them within the 30-day limit.
