AION 2 offers extensive face options at no cost during character creation. Later changes to an existing character require a consumable token or a premium-currency payment, and you must reach a minimum level before you can begin.
Quick answer: Once you are Level 10, go to your Cube inventory and activate an Appearance Change Voucher to bring up the Customization screen; select Apply to finish. Without a voucher, use Settings > Customization and pay 600 Quna.
Requirements before you can edit your appearance
Two conditions must be true at the same time. Miss either one and the edit will not start.
- Your character must be at least Level 10. The voucher tooltip states this condition, and it cannot be used on a character below that level.
- Either an Appearance Change Voucher (Common Customization) in your Cube inventory, or 600 Quna (premium currency) to pay the default fee.
Only the character’s physical look changes. Your faction, class, and progress remain as they were.
How to reopen the customization suite and apply changes
You do not need to visit a salon NPC or travel to a dedicated building. Either of two methods lets you begin the edit wherever you are in the open world.
After you confirm, the Customization screen closes and returns you to the open world, where the revised model appears. Remaining in the editor means the update has not been saved. To inspect it quickly, zoom the camera to its closest setting so your face fills the frame; even minor changes to the eyes, nose, or lips will be easy to spot.
One voucher pays for one edit. Finish all desired changes in the same session instead of applying them, exiting, and returning to make more.
Where to get an Appearance Change Voucher
Open-world vendors do not sell these vouchers, and they cannot be crafted. They come from a few different sources; for most players, the first is free.
| Source | Cost |
|---|---|
| Twitch drops | Free |
| Redeem codes | Free |
| Post-maintenance goodie bags | Free |
| Login and event rewards | Free |
| Ultimate Founder’s Pack | Included |
| In-game Shop (A2 Mileage > Consumables) | 26,000 Mileage Currency |
The shop route is the slow one. A voucher in Consumables costs 26,000 Mileage Currency, and Mileage is handed out as a 10% rebate when you buy Quna with real money. That means you only reach that amount after spending around 260,000 Quna, and the shop limits the purchase to twice per month per character. Because the free channels cluster around launch windows and seasonal content, check your mail and event tabs before spending anything.
What a 7-day Appearance Change Voucher means
If your voucher is labeled “7 Days”, it does not grant a week of unlimited edits. The 7 days is simply how long the voucher stays usable once it lands in your inventory. After that window it expires and is gone. Most vouchers from events and post-maintenance bags work this way, so claim and use them promptly rather than stockpiling.
What the voucher changes and what it does not
The editor you reopen is the complete creation suite, not a trimmed version. Face control is extremely granular, covering eyebrow shape and color, eye size, position, depth and rotation, iris shape and color including fantasy patterns, nose length and nostril width, and lip thickness and corner position. Hair handles styles and dye, while Style covers makeup.
Body Shape is adjustable too. Height, overall build, arm and hand proportions, shoulder and rib cage ratios, hip size, and leg thickness all remain editable.
Facial structure cannot be changed in the edit menu when you are using a Style Shop preset. Class and faction are chosen separately during character creation, and a voucher never changes them.
Keep cosmetic equipment separate from voucher edits: armor, wings, and mounts use the glamour and transmog system, which changes their appearance without changing their stats. Combining transmogs in the Closet menu also uses no Appearance Change Voucher. Reserve vouchers for edits to the character’s face and body.
Appearance Change Voucher Variants
Four voucher records exist in the game. All of them require Level 10, are Common grade, cannot be traded, and carry the same description: they change the appearance of the character you have created, and appearances downloaded from the Style Shop cannot be changed.
| Voucher | Max stack | Where it comes from |
|---|---|---|
| Appearance Change Voucher (Bound) | 1000 | Coin shop, 36000 Oath Coin |
| Appearance Change Voucher (7 Days) (Bound) | 1 | Opened from Daeva’s Styling Chest |
| Appearance Change Voucher (10 Days) (Bound) | 1000 | No source listed |
| Appearance Change Voucher (30 Days) (Bound) | 1000 | No source listed |
The 7-day version stacks to only 1, so you can hold a single copy at a time. Open another Daeva’s Styling Chest only after you have used or lost the one in your inventory.
The Oath Coin price is separate from the A2 Mileage route in the In-game Shop. The A2 Mileage currency itself is Common, Level 1, and cannot be traded.
Quna types
Quna exists in several forms: Paid Quna, Complimentary Quna, and Pending Quna. Pending Quna turns into Paid Quna after a 72-hour wait. All of them are described as a gemstone the Shugo Merchants value for purchasing special goods.
