Gaming

FIX: Apex Legends crashing on AMD FX-6300 processor

Unable to play Apex Legends on your AMD FX-6300 powered machine? The game crashes mid-game without error? You’re not alone. Many users are facing similar issues while running Apex Legends on an AMD FX-6300 CPU.

Thankfully, DanielHsn over at the EA community forums has posted a technical fix that’s reportedly working out for many users. According to DanielHsn, the game’s default dxsupport.cfg file makes the processor conflict between cpu_level 0 and cpu_level 1 and thus causing it to crash mid-game. If you modify the values in dxsupport.cfg file to only load the cpu_level 1, it completely fixes the crashing issue in the game.

How to fix Apex Legends crashing issue on AMD FX-6300 CPU

  1. Open the Apex Legends installation directory on your PC. By default, it should be C:\Program Files (x86)\Origin Games\Apex.
  2. Open the bin folder inside the Apex Legends installation directory.
  3. Make a backup of the dxsupport.cfg by copying it elsewhere on your PC.
  4. Open the . file with a text editor (Notepad++, preferably), find the following code (between line 67-88) and replace it with the code in the next step.
     "9"
    {
    "name" "CPU Level"
    "min_phys_processor_count" "1"
    "max_phys_processor_count" "3"
    "min_log_processor_count" "1"
    "max_log_processor_count" "3"
    "min_clockspeed" "0"
    "max_clockspeed" "65535"
    "cpu_level" "0"
    }
    "10"
    {
    "name" "CPU Level"
    "min_phys_processor_count" "2"
    "max_phys_processor_count" "3"
    "min_log_processor_count" "4"
    "max_log_processor_count" "65535"
    "min_clockspeed" "2880"
    "max_clockspeed" "65535"
    "cpu_level" "1"
    }
  5. Replace the code above with the code mentioned below:
     "9"
    {
    "name" "CPU Level"
    "min_phys_processor_count" "1"
    "max_phys_processor_count" "2"
    "min_log_processor_count" "1"
    "max_log_processor_count" "3"
    "min_clockspeed" "0"
    "max_clockspeed" "65535"
    "cpu_level" "0"
    }

    "10"
    {
    "name" "CPU Level"
    "min_phys_processor_count" "3"
    "max_phys_processor_count" "6"
    "min_log_processor_count" "4"
    "max_log_processor_count" "65535"
    "min_clockspeed" "2880"
    "max_clockspeed" "65535"
    "cpu_level" "1"
    }
  6.  Save and close the file.

That’s it. Launch Apex Legends on your PC and try playing a few games, it shouldn’t crash anymore.

3 Comments

  1. Austin Patterson Reply

    Did not work. also tried disabling Core 5 and 6 like others say this works until you get a hard cash from you cpu being at 100% so no real fix they just need to patch it good thing im upgrading but not everyone can do that.

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