Many Windows users have been facing the touchpad not working correctly or not working at all issues lately on their computers. Though computers are advanced enough to keep all the installed drivers updated, an outdated driver is one of the major reasons for the touchpad not working.

Synaptics is one of the most popular touchpad manufacturers out there and you’ll see a majority of laptops sporting a Synaptics touchpad. If your laptop has a Synaptics touchpad, you’ll need the Synaptics touchpad driver for using your touchpad to its full potential, like using multi-finger gestures.

Learning to install the Synaptics touchpad driver can also come in handy when you have formatted your PC and somehow the driver has not been installed for the touchpad or it was accidentally deleted, which will render the touchpad unusable.

Whatever your reason for landing on this guide, just follow the simple instructions below and you will be done before you know it.

1. Use Device Manager

The most effective and simple method is to use the Device Manager to download the driver.

First, head to the Start Menu and type Device to perform a search. Then, click on the ‘Device Manager’ tile.

After that, double-click on the ‘Mice and other pointing devices’ option to continue. Then, right-click on the ‘Touchpad’ option and click on the ‘Update driver’ option. This will bring a new window to your screen.

In case you are not able to see the touchpad, right-click on the ‘Mice and other pointing devices’ and click on the ‘Scan for hardware change’ option.

Now, click on the ‘Search for drivers automatically’ option to let Windows search for drivers automatically.

2. Use the Device Manufacturer’s Website

This is slightly less convenient than the previous method. However, it is a sure-shot way to download the driver. Since there are many manufacturers of Windows PC, it is not possible to document each and every one, hence, we will be showcasing one from the lot. Rest assured, you should be able to find your driver using the below-mentioned instructions as the process largely stays similar except for the user interface and navigation.

For your ease of convenience, we have listed the support websites of major device manufacturers:

Note: The process mentioned below is for an HP device.

First, head to your device’s manufacturer’s support website using your desired browser. Then, select the product category/family/series.

After that, enter the serial number of your device (typically at the bottom plate of your device) and hit the ‘Submit’ button. Otherwise, click on the ‘Automatically detect your product’ option to download software to detect your computer details.

If you clicked on the ‘Automatically detect your product option, a pop-up window may appear on your screen. Agree to the terms and conditions by clicking on the checkbox. Then, click on the ‘Start download’ button.

Next, head to the download directory and double-click on the .EXE file to initiate the installation.

Once the software is installed, the website should be able to detect your PC model number and display drivers for it.

Then, locate the ‘Keyboard & Mouse/ Input devices’ category and click on it to expand. Next, click on the ‘Download’ option following the most updated driver to initiate the download.

Finally, double-click on the .EXE file to start installing the driver on your computer.

After that, click on the ‘Next’ button to proceed.

Then, click on the radio button preceding the ‘I agree to the terms in the license agreement’ option and again click on the ‘Next’ button.

Once again click on the ‘Next’ button on the following screen.

Once installed, restart your PC to let the changes take effect.

That’s it, you have successfully downloaded and installed Synaptics touchpad driver on your Windows 11 PC using the manufacturer’s website.


There you go, folks. Installing the Synaptics touchpad driver is this simple to download and install on your Windows 11 computer.