How to Fix Error Code 0x803fb005 in Microsoft Store on Windows 11

Encountering the error code 0x803fb005 while downloading or updating apps from the Microsoft Store on Windows 11 can be frustrating. This error disrupts the installation process, preventing access to desired applications. In this guide, we'll explore several methods to troubleshoot and resolve this issue, helping you restore functionality to the Microsoft Store.

Reset the Windows Store app and clean the cache

Clearing the Microsoft Store cache and resetting the app can resolve issues caused by corrupted data, potentially fixing the error code 0x803fb005.

Step 1: Press Windows + R to open the Run dialog box.

Step 2: Type wsreset.exe and press Enter.

This command will reset the Microsoft Store app and clear its cache.

Step 3: Wait for the Command Prompt window to close automatically. The Microsoft Store should open afterwards.

Step 4: Restart your computer to ensure the changes take effect.

Run SFC and DISM scans

Corrupted or missing system files can lead to error code 0x803fb005. Running the System File Checker (SFC) and DISM tools can repair these files and resolve the issue.

Step 1: Open Command Prompt as an administrator by typing cmd in the search bar, right-clicking on Command Prompt, and selecting Run as administrator.

Step 2: In the Command Prompt window, type sfc /scannow and press Enter.

This command scans your system for corrupted files and repairs them.

Step 3: After the SFC scan completes, type the following commands one by one, pressing Enter after each:

dism /online /cleanup-image /scanhealth

dism /online /cleanup-image /checkhealth

dism /online /cleanup-image /restorehealth

These commands check and repair any issues with the system image.

Step 4: Once all scans are complete, restart your computer.

Install any pending Windows updates

Updating your system can resolve known bugs that might be causing the error code 0x803fb005.

Step 1: Open Windows Settings by pressing Windows + I.

Step 2: Navigate to Windows Update in the left-hand menu.

Step 3: Click on Check for updates to search for and install any available updates.

Step 4: Restart your computer if prompted to complete the update process.

Disable the antivirus program

Overprotective antivirus software can interfere with app installations, triggering the error code 0x803fb005. Temporarily disabling your antivirus can help identify if it's the cause.

Step 1: Click the upward arrow in the taskbar to reveal hidden icons, then right-click your antivirus icon.

Step 2: Select the option to pause or disable protection, choosing a suitable time frame.

Step 3: If you can't find the option in the taskbar, open the antivirus application and disable it from the settings menu.

Attempt to download or update the app from the Microsoft Store again. Remember to re-enable your antivirus software afterward.

Set BITS and Windows Update service to automatic

The Background Intelligent Transfer Service (BITS) and Windows Update service are crucial for downloading and installing updates and apps. Ensuring they're running properly can fix the error.

Step 1: Press Windows + R to open the Run dialog, type services.msc, and press Enter.

Step 2: Scroll down and locate Background Intelligent Transfer Service in the list.

Step 3: Double-click it to open its properties.

Step 4: Set the Startup type to Automatic and ensure the Service status is Running. Click Apply and then OK.

Step 5: If the service isn't running, click the Start button.

Step 6: Repeat these steps for the Windows Update service.

Re-register all your Store apps

Re-registering the Microsoft Store app can fix registration issues that may be causing the error.

Step 1: Right-click the Start button and select Windows Terminal (Admin) or open PowerShell as an administrator.

Step 2: Click Yes when prompted by User Account Control.

Step 3: In the PowerShell window, enter the following command and press Enter:

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\\AppXManifest.xml"}

Step 4: Once the process completes, restart your computer.

Repair and reset Windows Update components

Resetting Windows Update components can resolve issues with downloading and installing apps from the Microsoft Store.

Step 1: Open Command Prompt as an administrator.

Step 2: Execute the following commands one at a time, pressing Enter after each:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"

rmdir %systemroot%\SoftwareDistribution /S /Q

rmdir %systemroot%\system32\catroot2 /S /Q

regsvr32.exe /s atl.dll

regsvr32.exe /s urlmon.dll

regsvr32.exe /s mshtml.dll

netsh winsock reset

netsh winsock reset proxy

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Step 3: After completing the commands, restart your computer.

Uninstall and reinstall the Microsoft Store

If the error persists, reinstalling the Microsoft Store app may resolve deeper issues.

Step 1: Right-click the Start button and select Windows Terminal (Admin).

Step 2: Click Yes when prompted by User Account Control.

Step 3: In the PowerShell window, type or paste the following command and press Enter to uninstall the Microsoft Store:

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Step 4: To reinstall the Microsoft Store, enter the following command and press Enter:

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Step 5: Wait for the process to complete, then restart your computer.

Step 6: After restarting, open the Microsoft Store and attempt to install the app again.

Reset Windows

If none of the methods above resolve the error, resetting Windows might be necessary. This can fix deeper system issues that are preventing the Microsoft Store from functioning correctly. You can perform a reset without losing your personal files.

Refer to our guide on how to reset Windows 11 without losing data for detailed instructions.

By following these methods, you should be able to resolve the error code 0x803fb005 in the Microsoft Store and continue downloading or updating your apps without further issues.