Google Chrome is the leading web browser in the market and it natively supports various Google services and apps like Gmail, Google Chat, YouTube, Google Drive, etc. But it doesn’t mean it’s perfect, just like any other software out there, Google Chrome is also prone to malfunctioning, freezing, or crashing at times.
Sometimes you might experience problems with Chrome such as browser crashing, stopped working, lagging, not opening, slow performance, and other issues. When it happens, you will see annoying messages like “Google Chrome has stopped working”, “Google Chrome is not responding”, or “Aw snap! Something went wrong while displaying a webpage.”
In this article, we will explore several ways to overcome Chrome not working or not responding error in Windows 11. Try these troubleshooting methods one by one and see if they resolve your issue.
Causes of Chrome Not Working or Responding Error
Most of the time, Chrome users face problems after upgrading the app or upgrading Windows or when you overload the browser. In addition to them, there are many other reasons that might cause Chrome to stop working or not respond:
- Running a large number of tabs or chrome windows
- Broken or too many extensions
- Not enough memory (RAM)
- Overloaded with temporary files such as browsing history, cookie, and cache
- Malware or viruses from the websites you visited
- Wrong Proxy settings
- Errors in the browser
- Missing software files
- Bugs in Chrome software or system
Close Multiple Unnecessarily Opened Tabs
Chrome not responding issue is often caused by having too many tabs or windows open in your Chrome browser.
Google Chrome can handle hundreds of tabs as long you have sufficient resources on your computer, especially RAM. Since, Chrome is a high memory demanding program, if you have less RAM or if you are running another (or multiple) excessive memory demanding program (like games) on your device, it can cause the browser to crash, slow down, or not respond.
You can use the Task manager to see how many resources that Chrome browser is using, if it’s too much, close all the unnecessary open tabs and windows as well as other running programs. Then, try reloading the webpage to see if it’s working properly.
Kill All Google Chrome Processes and Relaunch the Browser
If the above method doesn’t work, try completely closing the browser and restarting it. Sometimes you won’t be able to launch the browser if its process is already running in the background. If the Chrome browser keeps crashing, frozen, or can’t close the browser window because it’s stuck and showing a “Chrome is not responding” message, then you need to kill all Google chrome processes using the Task Manager tool, then relaunch the browser again.
To open Task Manager, right-click the Start menu and select ‘Task Manager’ or press Ctrl+Shift+Enter.
In the Task Manager, first, locate the ‘Google Chrome’ under the Apps section (If it’s running), then right-click on the app and select ‘End Task’.
After that, scroll down the Background processes section, and then find and end all ‘Google Chrome’ processes. Now, you can select each process and click ‘End Task’. Or find the process that uses the highest memory, select it and click ‘End Task’ to kill all the Chrome processes running in the background.
Then try relaunching the app and see if it works properly now.
Restart Your PC
Another easy fix you can try is restarting your computer. Rebooting the device resets temporary and cache files and then clears the memory usage and allocates fresh memory for chrome. Shut down the computer, wait for a few seconds and then restart the computer. After that relaunch the chrome browser.
Clear Browsing History, Cache, and Cookies from Google
When you browse the internet in Google Chrome, it automatically stores various information about the websites such as browsing history, Cache, images, Cookies, and other site data to help load the website faster in the subsequent visits. Over time, these temporary files get accumulated, fill up storage, and slow down your browser. It can also lead to a “Google Chrome Browser is not responding” error.
To fix this, you must clear your history, cache, and cookies periodically on your browser. Here’s how you can do that:
First, open Google Chrome, then click the ‘three vertical points’ on the top right corner of the window, select the ‘Settings’ option from the menu.
Next, select ‘Privacy and Security’ on the left-hand side and click ‘Clear Browsing Data’ under Privacy and Security on the right.
Alternatively, you can type
chrome://settings/clearBrowserData in Chrome’s address bar and press Enter.
This will open up the ‘Clear browsing data’ panel where you can choose what to remove and what to keep. Here you can select the time range to remove data. The time range specifies how far back you want to delete the browsing data like last hour, last 24 hour, or all time. Here, choose ‘All time’ from the Time range drop-down.
Under the Basic tab, the browsing data will be categorized into three options:
- Browsing History
- Cookies and other sites data
- Cached images and files
Now, select the types of information that you want to delete and click the ‘Clear data’ button. It is better to select all three options to remove them.
If you want to choose what to remove and what to keep in the browsing data, switch to the ‘Advanced’ tab in the dialog window. Then, check the data you want to remove and uncheck the data you want to keep, and then click ‘Cleat data’. For example, you probably want to keep the website passwords and other sign-in data so can uncheck that option.
Once, the browsing data is cleared see if the issue with Google Chrome not responding has been fixed.
Disable/Remove Chrome Extensions and Apps
If you have too many extensions or malicious extensions installed on your device, it could be the reason why your Google Chrome is behaving abnormally. Some malicious extensions and third-party apps could attack your Chrome browser and cause it to crash and display error messages.
In such cases, the easiest fix is removing all the unwanted extensions and apps from your browser.
How to Disable Chrome Extensions
Here’s how to remove Chrome extensions:
Open Chrome’s browser, click the three-dot menu at the upper-right corner of Chrome. Then, select ‘More Tools’, and then choose ‘Extensions’. Or you can type
chrome://extensions in the Chrome address bar and press Enter.
You will see a list of extensions installed to your Google Chrome. If you see an extension that you don’t use often click the toggle switch under it to disable it (Blue toggle means ON and Grey toggle means OFF).
If there are any unwanted or malicious or faulty extensions there, remove them by clicking the ‘Remove’ button and then clicking the ‘Remove’ button again on the pop-up.
If you started to experience problems after installing an extension or app, you can try disabling the recently installed extensions first, and see if works. Then disable all the unwanted extensions or apps from your Google chrome.
To run Chrome without any extensions, open the Run command, and enter
How to Disable Chrome Apps
To remove apps installed on Google Chrome, follow these steps:
chrome://apps/ in the address/URL bar and press Enter.
In the list of apps, right-click the app you want to remove and select the ‘Remove from Chrome..’ option.
Then, click the ‘Remove’ button again on the pop-up box. If you think the app is malicious, check the ‘Report abuse’ box before clicking the ‘Remove’ button.
Use Google Chrome’s Task Manager to End Processes
Google Chrome has its own built-in Task Manger just like Windows that lets you monitor all the open tabs, extensions, and processes running on your computer and how much resources they are consuming. It can help you narrow down which tab or plug-in or app is eating up all the resources and end it. This is helpful if you have a particular tab or extension that is not responding or frozen, you can end that process here.
To open Chrome’s Task Manager, click the three dots button (More), select ‘More Tools’, and then click on ‘Task Manager.’ Or you can just open the chrome browser and press Shift+Esc.
When the Task Manager opens up, you can see a list of every tab, service, extension, and app that is currently running in Chrome.
By default, it will display memory footprint, CPU usage, Network, and Process ID for each process. You can also see what other resources each process is using such as GPU memory, CPU time, image cache, CSS cache, process priority, etc. To get more stats, right-click on a process or task and choose from any of the 20 categories of stats in the context menu.
The select category (checked) will be added as a new column to the task manager. You can also sort the columns of stats by clicking the column heading to see which process is using the most resources.
If you have a task that is not responding or using too many resources, select that process and click the ‘End process’ button at the bottom.
You can also select multiple tasks by Ctrl key and selecting multiple tasks from the list, and then click the ‘End Process’ button to end them all at once.
Update Google Chrome
If you are using an outdated Chrome browser, it could cause several issues, so updating your Google Chrome to the latest version can help solve many problems.
Open Chrome, click on the three dots menu (More) at the far right end of Chrome’s address bar, and then hover over the ‘Help’ option, and select the ‘About Google Chrome’ option.
On the About Chrome page, chrome will automatically check for updates. If a new update is available, it will automatically install the latest version available or you have to tap ‘Update’ to start.
If chrome is updated you will see the ‘Chrome is up to date’ message with the version number.
Clean Google Chrome
Google Chrome has a built-in security utility designed to find and remove malware, adware, pop-up ads, and other suspicious programs that might interfere with the activity of Google Chrome. If you cannot open Chrome normally, you can try to launch the browser in Safe Mode and run this utility.
In Chrome browser, click the ”More’ button (three dots) in the upper-right corner, then select ‘Settings’.
On the Settings page, select the ‘Advanced’ option on the left panel to expand it.
Under the Advanced settings, select the ‘Reset and clean up’ on the left and click the ‘Clean up computer’ on the right.
You can also access this tool by entering
chrome://settings/cleanup in Chrome’s address bar.
On the next page, click the ‘Find’ button to scan for suspicious and unwanted programs on the computer.
This will take some time to complete meanwhile you will see the “Checking for harmful software…” message. If there are any harmful software is found you would have the option to remove them.
After removing the malware, try to open Chrome and check if the error is still appearing. If the error appears again, try the next method.
Sometimes, third-party antivirus programs or unwanted malware may end up blocking Chrome, hence, Google Chrome is not launching properly. You can try disabling the antivirus or remove the program completely. You can also make Chrome an exception or whitelist from the antivirus.
Run SFC Scan (System File Checker)
System File Checker (SFC) is a built-in command tool that is used to scan the system files for corrupt or damaged system files and replace them. Running SFC could help fix the Chrome Browser errors like ‘Chrome not launching’ or ‘Google Chrome is stopped working’. Here’s how you run the SFC scan:
Search for ‘Command Prompt’ in the Windows search and choose ‘Run as Administrator’ in the search results to open the terminal with administrative privileges.
When Command prompt terminal opens, enter the below command and press Enter:
The SFC scan will take some time to complete, so make sure you don’t close the Command Prompt until it does.
If the scan detects any damaged or corrupt system files, it should repair or replace them. Once the process is complete, reboot your system and check if the chrome issue is eliminated. If not, try the DISM (Deployment Image Servicing and Management) commands below.
Run DISM Commands
DISM (Deployment Image Servicing and Management) is another command tool used to restore damaged or missing files on your system, which is more powerful than System File Checker. It can also be used to fix Google chrome errors.
Open Command prompt with administrative privileges and type/copy the following commands one after the other and press Enter after each one:
DISM.exe /Online /Cleanup-image /scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
The first command scans the computer and detects issues. Then the second command repair or restore the corrupted or missing files. After that restart your computer.
Delete the User Profile Folder
There are cases where the “Google Chrome is not responding” or “Google Chrome not opening” error is caused by the saved chrome data in the user profile folder. To fix this you can delete or rename the user profile folder (Default). Follow these steps to do that:
First, completely close the chrome browser using Task Manager. Then, open the Run command box and type/copy the following path or open the File Explorer and type the following path in the address bar:
Next, locate the folder named ‘Default’ and delete by pressing the Delete key or clicking the ‘Delete’ button on the File Explorer’s ribbon.
Alternatively, you can just rename the ‘Default’ to anything you want or move the folder to a different location, and chrome will reset the user profile by re-creating a new Default folder. To, right-click on the ‘Default’ folder and select the ‘Rename’ button. Then rename the folder as something like ‘Default.old’.
After that restart the computer and check if the problem is fixed.
Delete Preferences File
If you encounter a ‘Chrome has stopped working’ error in Windows 11, you can try deleting the user preference file located in a hidden folder. Deleting this file may lead to data loss in your chrome browsers like log-in details and passwords.
First, close the Chrome browser completely and then open the Run box by pressing the Windows+R or open the File Explorer and type the following path in the address bar:
%USERPROFILE%\Local Settings\Application Data\Google\Chrome\User Data\
Then open the ‘Default’ folder by double-clicking on it.
Then look for the file named ‘Preferences’ inside the folder and then click the ‘Delete’ button on the ribbon or press the Delete key. However, it is recommended to make a backup copy of the file before deleting it. So, copy the file to a different location and then go back to the Default folder and delete the preference file.
Then, restart the computer and launch the chrome browser.
Rename Google Chrome
Another solution for ‘Google Chrome has stopped working’ is renaming the chrome application name in the installation directory and then creating a shortcut for it and using that shortcut to open Google chrome every time. Here’s how you can do that:
Go to the following chrome installation location. You can manually navigate to the following folder or enter the path into the File Explorer’s address field:
C:\Program Files (x86)\Google\Chrome\Application
Then, select the ‘chrome’ application and click the ‘Rename(F2)’ button on the ribbon.
Then, rename the application to anything you want (for instance G-Chrome) and press Enter.
In the File Access Denied confirmation box, click ‘Continue’.
After that, right-click on the renamed application (G-Chrome) and choose ‘Show more options’.
Then, choose the ‘Send to’ option from the old context menu and then select ‘Desktop (create shortcut)’ from the sub-menu.
Now, go to the desktop, delete the old chrome shortcut (if it’s available) and use the new shortcut to access the chrome browser.
Allow Google Chrome through Windows Defender Firewall
If your Windows Defender Firewall is blocking your Chrome browser, it might cause the ‘Google Chrome not responding’ error in Windows 11. To fix this you must add Google Chrome to Windows Firewall’s exception list to allow the app through the firewall.
First, click the Start menu and search for ‘Windows Firewall’ and open the Windows Defender Firewall’ control panel.
In the Windows Defender Firewall control panel, click the ‘Allow an app or feature through Windows Defender Firewall’ link on the left panel.
On the next page, click the ‘Change settings’ button at the top to edit the settings.
Next, scroll down the list of apps and make sure all the boxes of the ‘Google Chrome’ app are ticked. Then click ‘OK’.
If you don’t see the Google Chrome app in the list, here’s how you can add it.
Make sure the ‘Change Settings’ button is clicked (grey color button means enabled) and then click the ‘Add another app’ button below the box.
In the dialog box that pops, click the ‘Browse’ button.
Then, navigate to this location
C:\Program Files\Google\Chrome\Application using the Browse window. And select the ‘Chrome’ application and click ‘Open’.
Now, select the ‘Add’ button at the bottom.
After that restart your system and check if the problem is resolved. This method can also solve the ‘webpage is not loading’ or connection problem in chrome.
Another way to fix Google Chrome problems is through Windows updates. Updating Windows will patch up bugs, add new features and fix various issues in your computer.
Right-click on the Start menu and select ‘Settings’ or press Win+I.
In the Windows Settings, select the ‘Windows Update’ tab on the left pane and click the ‘Check for updates’ button.
Now, if there are any updates available, you have to click the ‘Download & Install’ button to install them or Windows will automatically download and install them.
Disable Preload Pages
Chrome has a preloaded pages feature that enables chrome to predict which websites or pages you might go next. To load these pages faster, chrome preloads their data in the background. Since the features take up so much space to load those pages, it often slows down your browser or causes errors. Turning off this feature can make your browser faster and less prone to errors.
Open Google Chrome, click the ‘More’ button (three dots), and select ‘Settings’.
Next, choose Security and Privacy on the left of the Settings page and select ‘Cookies and other site data’ on the right.
Then, scroll down the page and look for the ‘Preload pages for faster browsing and searching’ option. Now, click on the toggle next to it to disable it.
Then, close and relaunch the browser.
Clear DNS Cache and Reset IP
A DNS cache (Domain Name System cache) is a temporary database that contains information about all the recently visited websites and other internet domains for faster retrieval on subsequent visits. Although DNS is intended to help users browse faster, it can often be corrupted or overloaded which leads to Chrome getting frozen and not responding.
In such cases, try flushing or clearing the DNS cache using Command Prompt in Windows 11. Here are the steps to do so:
Click the Start menu, type ‘cmd’ in the search bar, and select ‘Run as Administrator’ from the options.
In the Command Prompt, you will have to run the following two commands, one by one, and then hit Enter after each command:
netsh winsock reset
The first command flushes the DNS cache and the next command resets the Windows IP.
After the second command operation is finished, restart your PC and run Chrome. Now, check if you can use the browser without any problems, if not try the next solution.
Reset Network Settings
If Chrome is still not working properly, then try resetting the network settings. This will reset all the network adaptors and hopefully fix your problems.
To do that, open Windows Settings by pressing Win+I. Then, switch to the ‘Network & internet’ tab on the left side and click on ‘Advanced network settings’ on the right.
Under the More settings section, select the ‘Network reset’ option.
Then, click the ‘Reset’ button to reset your network settings.
Disable Proxy Settings
If you have set up a proxy server or enabled automatic proxy settings to protect your privacy online, then it might be the reason for your ‘Chrome is not Responding’ error in Windows 11. If that’s the case, you need to disable your proxy settings:
Follow these steps to disable your proxy settings and proxy server:
First, open Windows 11 Settings, switch to the ‘Network & internet’ tab, and select the ‘Proxy’ option on the right.
On the Proxy settings page, turn off the ‘Automatically detect settings’ toggle under the Automatic proxy setup section.
If you have set up your own proxy server, click the ‘Edit’ button next to the ‘Use a proxy server’ option.
On the Edit proxy server dialog window, turn off the toggle under ‘Use a proxy server’.
Clear System Temporary Files
Clearing system temporary files can sometimes fix the Google Chrome crashing problem. If you haven’t cleared temporary files in a while, you can delete temporary files from ‘prefetch, ‘temp’, and ‘%temp%’ folders. Here’s how you can do that:
First, open the Run command by pressing Win+R keys together and then type
prefetch and press Enter (or click ‘OK’).
In the confirmation box, click ‘Continue’.
When the prefetch folder opens up, select all its content (Ctrl+A) and click the ‘Delete’ button in the Ribbon (or Shift+Delete).
Then, open the Run box again, type
temp, and press Enter.
Now, select all the files and folders in the folder and then click the ‘Delete’ button to clear the files.
Then again, launch the RUN command and type in %temp%.
Now, select all the files and folders in the directory and delete them.
Then, restart your computer.
Disable Hardware Acceleration
Another fix for the ‘Chrome is not working’ issue is disabling the hardware acceleration feature in Google Chrome.
To do this, open Chrome settings and click the ‘Advanced’ option on the left panel.
Under Advanced Settings, select the ‘System’ category and turn off the toggle next to the ‘Use hardware acceleration when available’ option.
After that relaunch the app.
Reset Google Chrome to Default
Resetting Google Chrome is one best troubleshooting for fixing many chrome problems and errors including chrome not responding or not working. This method will reset Google Chrome to its default state by removing all configurations and settings. But don’t worry, all your bookmarks, passwords, and other sign-in data won’t be lost because they are stored in your Google account. To reset Google chrome follow these steps:
Launch Google Chrome, click the three-dot menu icon, and then ‘Settings’.
Then, click the ‘Advanced’ settings on the left panel.
Then, scroll down and select the ‘Reset and clean up’ section on the left and then click the ‘Restore settings to their original defaults’ option on the right.
In the confirmation box, click ‘Reset settings’ to reset Google Chrome.
After the reset is done, relaunch the chrome and check if the error is appearing or not. You can then sign into chrome using the same google account to get back all your bookmarks and passwords.
Change the Compatibility Settings of Chrome Browser
If your chrome browser has Compatibility issues, it can prevent the browser from launching or cause a ‘Chrome not working’ issue on Windows 11. To resolve this, you can run a compatibility troubleshooter that can find and fix such issues. Follow these instructions to change the compatibility settings of Chrome:
First, right-click on the Google Chrome desktop shortcut and select ‘Properties’ (or press Alt+Enter).
In the Properties dialog box, switch to the ‘Compatibility’ tab and click the ‘Run compatibility troubleshooter’ button.
Then follow the instructions in the troubleshooting wizard to fix the issue.
If chrome still not working properly, check the ‘Run this program in compatibility mode for’ check box under Compatibility mode section and click ‘Apply’ and then ‘OK’.
Now check if the problem is resolved, if not try the next step.
If the problem still persists, open the Chrome Properties dialog box again and switch to the ‘Compatibility’ tab. Next, uncheck the ‘Run this program in Compatibility mode for’ checkbox and check the ‘Run this program as an administrator’ option under Settings.
Then, click ‘Apply’ and then ‘OK’.
Uninstall and Re-install Google Chrome
If none of the above methods worked and you’re still facing the Google Chrome crashing issue, then you might have to uninstall the Chrome browser and re-install it. Doing this will remove old faulty chrome problems and start the browser fresh.
But before you start the procedure, make sure the chrome browser is logged into a Google account to sync up your bookmarks, passwords, and histories.
Then, open Windows Settings (Win+I), select the ‘Apps’ tab on the left and click on the ‘Apps & features’ option on the right.
Then, scroll down the list of apps, click the three dots button next to ‘Google Chrome’, and select ‘Uninstall’
Then, click ‘Uninstall’ again to remove the app from the computer.
After that restart your computer. Then, go to the Google Chrome download site using another browser (Edge or something else). Now, download and install the latest version of Google Chrome.
Use System Restore to Revert to a Previous Point
System Restore can undo the recent changes or system corruption that may be causing the chrome errors. You can use System Restore to restore your system to an earlier point in time before the Chrome error started to appear.
Click the Start menu and search for ‘System restore’ in the Windows search and select the ‘Create a restore point’ control panel in the result.
When the System Properties control panel opens, click the ‘System Restore’ button.
Then, click ‘Next’. And if you see another screen where you can choose between two options ‘Recommended restore’ and ‘Choose a different restore point’ option, choose the ‘Choose a different restore point’ option and click ‘Next’.
In the next window, you will see one or more restore points, choose the right one and click ‘Next’.
Finally, click the ‘Finish’ button to start the restoration process.
And your system will automatically restart to complete the process.
Downgrade Chrome to an Older Version
If you are still facing the problem even after resetting, updating, reinstalling the Chrome browser, then the issue is maybe with the current version (latest) of Google Chrome. Google Chrome is automatically updated to patch bugs and improve the browsing experience. However, in some cases, the new update might be the one that’s causing all the problems like – broken functionalities, non-responsive, and slower browser.
So, if Chrome worked properly before the update, then you can downgrade Chrome to an earlier and stable version. To do this, you have to uninstall the current Chrome version, download and install an older version, and then disable Chrome from auto-updating.
Turn ON Sync
First off, you need to make sure that your Chrome data is synced with your Google account to save your saved passwords, bookmarks, and history.
To turn on sync on Google chrome, follow these steps:
First, open chrome, click ‘three vertical dots’ in the top-right corner, and select ‘Settings’.
Go to the ‘You and Google’ tab at the top and click the ‘Turn on sync..’ button
When you see the prompt box, click the ‘Yes, I’m in’ button.
This will save all your passwords, bookmarks, browser settings, extensions, and history to your Google account which you can restore later.
Check Your Current Version
Before you uninstall chrome, you need to check and note down the current chrome version, so you don’t have to download and install the same version.
To check which version of Chrome you are currently using, follow these steps:
Click on the three dots menu in the top right corner of the Chrome browser, select ‘Help’ and then click ‘About Google Chrome’.
Now, note down the current version of the browser (Version 98.0.4758.102)
Now, you need to uninstall the current version of Chrome, so you can downgrade to its earlier version. Open Windows Settings, switch to ‘Apps’, and then select ‘Apps & features’ on the right.
In the list of installed programs, look for ‘Google Chrome’, click on the three dots next to it, and select ‘Uninstall’.
When prompted, click ‘Uninstall’ again.
After that, you need to delete any leftover Chrome data from your computer after removing the browser.
To do that, open File Explorer, type or copy the below path in the address field, and press Enter.
Now, you can download an older version of chrome and install it. However, Chrome doesn’t have any official repository from where you can download earlier versions of Chrome. So, you will need to download older builds from a third-party website. There are many trusted software repositories such Uptodown, Chromium Cypress, and Slimjet, where you can older versions of Chrome. These repositories are safe to download and install from. And make sure you download a stable earlier version that worked best for you.
Visit any of the trusted websites (like Uptodown) and click on the version you want to download for the right platform (Windows X64). Then, locate the downloaded file and install the application on your computer.
Disable Auto-update for Chrome
By default Chrome auto-updates whenever there’s a new version available, so you must prevent Windows computers from automatically updating Google Chrome. Here’s how you can disable automatic updates for Google Chrome.
Open Run dialog box via Win+R shortcut keys, type
msconfig command, and press Enter to open the Microsoft System Configuration tool.
In the Configuration tool, switch to the ‘Services’ tab and look for ‘Google Update Service (gupdate)’ and ‘Google Update Service (gupdatem)’ services. Then, uncheck both options, click ‘Apply’ and then ‘OK’. If the options are difficult to find, check ‘Hide all Microsoft services’ at the bottom.
After that, restart the computer and try running Chrome browser again and see if your problem is fixed.
To enable Google Auto-update, go back to the System Configuration tool and re-enable Google Update Service (gupdate)’ and ‘Google Update Service (gupdatem)’ services.
It is not recommended to downgrade Chrome because the browser will be prone to a few security risks and lack the latest features. When a new version becomes available, you can try that version and see if your problems are resolved. If you are still experiencing the issues, you can opt for a different browser.
We hope this article helps you fix the ‘Google Chrome stopped working’ or ‘Chrome not responding’ error in your Windows 11 device.