Pink Paws Heist is the repeatable bank-robbing mode in Neverness to Everness, played from the Pink Paws Bank headquarters in City Tycoon. You enter a timed extraction run, grab valuables across three floor zones, and escape through a red phone booth before the clock hits zero. Damage taken in combat reduces your payout, and a full party wipe or a missed extraction wipes the entire haul.
Quick answer: Talk to Chiz at Pink Paws Bank HQ, loot pedestals, drawers, safes, and gold-tier enemies across L1 to L3, save any access or vault keycards for a dedicated rush run, and extract through a red phone booth before the 12-minute timer runs out.

Unlock requirements
The mode is gated behind City Tycoon progression. You must raise your City Tycoon rank to roughly Level 10 to 11, which involves earning your first 1,510,600 Fons and reaching House Collection level 3. Once unlocked, fast travel to the Pink Paws Bank HQ on the city map and speak to Chiz inside to start a run.
Run rules and payout mechanics
Each run gives you 12 minutes to enter the bank, gather loot, and escape. Loot is converted into Fons only after a clean extraction. Taking hits from enemies reduces your final Fons payout, so avoiding aggro is often more valuable than fighting every group you see.
If your party is wiped out, or if the timer expires while you are still inside, every collectible from that run is lost. Special items like access cards and vault keycards are the exception. Any keycard you pick up but do not use will carry over to your next attempt.
| Mechanic | Effect |
|---|---|
| Time limit | 12 minutes per run |
| Damage taken | Reduces final Fons payout |
| Wipe or timeout | All collected loot is lost |
| Unused keycards | Carry over to the next run |
| Extraction | Red phone booths placed on each floor |
| Co-op keycards | Only one player in the party needs the card |

Floors and key locations
The bank is split into three vertical zones, usually referred to as the reception/office floor (G–L1), the mid floor (L2), and the vault floor (L3). Each floor stacks more valuable loot than the last, but also more anomalies and tougher enemies.
| Floor | What to focus on |
|---|---|
| G / L1 (Reception, Office) | Desks, drawers, safes, red telephone puzzle room, first golden mob |
| L2 | Empty Shells (gold mobs), mini-bosses, vaults, larger pedestal loot |
| L3 | Cube of Fate guardians, final vault doors, biggest single drops |
Extraction points are the red phone booths scattered across all three floors. Not every booth is active on every run, so plan your retreat path early and have a backup booth in mind.
Keycards and the vault rooms
Two card types matter inside the bank. Access cards open mid-run gold doors, and vault keycards open the high-value vault rooms on the final floor. Both spawn from RNG sources, mainly office desks, drawers, and certain safes scattered across L1 and L2.
Picking up a card mid-run does not force you to use it. The efficient pattern is to bank cards across several looting runs, then dedicate one run to rushing straight to the vaults and the final boss room. The boss room itself requires a gold access card to enter, and the boss drops a large pile of Fons on the floor that you must walk over to collect before extracting.

Anomalies, gold mobs, and the red telephone puzzle
Three hazards cost most players their runs. Flying CCTV anomalies alert nearby guards and can lock the doors you are trying to leave through, forcing a fight. Laser rooms damage you on contact, eating into your final payout. Some doors only open after defeating a paired set of guards on the other side.
Gold-tier enemies, including the Golden Elk, the Golden Spider, and the Empty Shells on L2, drop large Fons amounts and occasionally cards. Killing them is almost always worth the small time cost. The Empty Shells on L2 can be re-farmed by using the unstuck feature to respawn them, though this still burns clock time.
One office room contains a counting puzzle. Walk in carefully so the bots do not aggro, count the number of red telephones on the desks, then speak to the ghost NPC inside and submit the correct number. A correct answer rewards extra loot for that run.
Solo route for steady Fons
Step 1: From the start, skip the first room and rush down through the first two doors. Defeat the four enemies blocking the elevator to unlock access to the office floor below.

Step 2: In the elevator-side office, open every desk and drawer. These are the most reliable spawn points for access cards, so check all of them before moving on.
Step 3: Enter the red telephone room, count the red phones on the tables, loot the room, and answer the ghost NPC's question to claim the bonus reward.
Step 4: Continue through to the golden door and turn right toward the gold mini-boss spawn (often the Golden Elk). If the path is blocked, double back and take the alternate door on the other side.
Step 5: On L2, prioritise pedestals, glass cabinets in the laser room, and any vaults you can crack quickly. Defeat L2 mini-bosses for their gold piles and possible card drops.
Step 6: Begin scouting an extraction booth when about three minutes remain on the clock. Confirm the booth is active before committing, and keep a backup route in mind in case CCTV blocks the door.
Step 7: Step into the active red phone booth and confirm extraction. The screen transitions and your Fons total appears, which confirms the run paid out successfully.

Vault rush run
Step 1: Before entering, confirm you have at least one access card and ideally one or more vault keycards saved in your inventory from earlier runs.
Step 2: Skip almost everything on L1. Run straight through to the elevator and head down. Do not waste seconds on low-value desks during this run.
Step 3: On L2, clear only the mini-bosses and any vaults directly on your path. Move quickly toward the gold-door route that leads down to the final floor.
Step 4: On L3, activate the four guardians around the Cube of Fate, defeat them, then pick up the cube. Use it to break or unlock the door leading deeper into the vault floor.
Step 5: Defeat the two guards behind that door to open the main vault floor. Use your saved vault keycards on the sealed vaults, and sweep any vaults that are already open for free drops.
Step 6: Engage the final boss using the gold access card to enter its room. After defeating it, walk over the scattered Fons piles on the floor to collect them, then leave at least a minute to reach the nearest active phone booth and extract.

Co-op routing
Multiplayer is the fastest way to clear the full map within 12 minutes. Split the party so one player covers the left side of each floor while another covers the right, and assign different gold mob routes (one player on the Golden Elk side, another on the Golden Spider side) to maximise card spawn coverage.
Because only one player needs the boss card in co-op, the rest of the team can stockpile their own cards across runs. A practical loop is two looting runs to secure cards (around 100,000 to 200,000 Fons each), followed by one boss-rush run that pushes the session total much higher.
Rewards and milestones
The Pink Paws Heist headline reward is up to 1,000,000 Fons on a bi-weekly cycle, which makes it one of the strongest single income sources during the early and mid game. Beyond raw Fons, runs drop Paw-Paw Coins, which can be exchanged with Chiz for Annulith and cosmetic items.
Run progress also fills a Pink Paws Credit track. Hitting the credit milestones grants extra Fons and additional materials on top of the per-run payouts, so consistent weekly clears compound the reward beyond a single big run.
| Reward | Source |
|---|---|
| Fons (up to 1,000,000) | Bi-weekly cap from successful extractions |
| Paw-Paw Coin | Loot drops, traded with Chiz for Annulith and cosmetics |
| Pink Paws Credit milestones | Bonus Fons and crafting materials |
| Access and vault keycards | Office desks, drawers, certain safes (RNG) |

Common reasons a run fails
- The 12-minute timer expires before reaching an active phone booth.
- The chosen extraction booth is inactive on that run, with no backup planned.
- CCTV anomalies trigger door locks, forcing extra combat that burns the clock.
- The party is wiped during the boss fight, voiding all collected Fons.
- A vault keycard is consumed mid-run instead of saved for a dedicated vault rush.
Treat the heist as a weekly routine rather than a single perfect run. Two or three looting passes to gather cards, followed by one rush run into the vaults and final boss, will reliably push you toward the bi-weekly cap without depending on lucky card spawns inside any single attempt.