Vicho’s Emporium is the first stop in A Study in Crimson, and it is the part of the quest that stumps most players. The shop never shows up on the map on its own, the front door is permanently locked, and the owner is a vrakhiri who only exists as a quest giver after dark. Everything about the building is built around one entry point.
Quick answer: Go to Svartrau City at night, find the two-storey curio shop roughly halfway between Altenmarkt and the Cathedral Complex, and use your vampiric traversal powers to jump onto the second-floor balcony. The balcony door is the only way in.
Vicho’s Emporium location in Svartrau City
The emporium sits in the middle of Svartrau City, in the Altenmarkt area, on the stretch between Altenmarkt and the Cathedral Complex. It is a two-storey building with a balcony over the street, and the ground floor is the shopfront itself. Nothing about it stands out from the surrounding houses, which is why people miss it on a first pass through the district.
The marker does not appear until you have a reason to go there. Three things can point you at it. Lacra mentions another vrakhiri living in Svartrau City during her questline, Ocha can hand you the lead while you work through The Heart Wants What It Wants, and you can simply stumble onto the shop by exploring the city. Asking around town about the trader who sells curios also gets you there.

Join readers who trust AllThings.How
Add us as a preferred source on Google so our practical guides show up first next time you search.
Add to Google Preferences →Night only, and the ground-floor door stays locked
Two rules govern the whole visit. The first is that A Study in Crimson runs at night and nothing else. Vicho is a vrakhiri and cannot be out in daylight, so turning up during the day gets you nowhere.
The second is that the street-level door is not a puzzle. Walk up to it and the prompt reads “Locked” — there is no key, no lockpick, and no dialogue that opens it. It stays that way for the rest of the game, including every return trip once Vicho is trading with you.

How to get into Vicho’s Emporium through the balcony


What’s inside the emporium
The upper floor confirms you are in the right building. Focus Mode highlights the interactive objects, and Coen reacts to fresh blood on the floor, to the crosses and religious icons stacked around the room, and to a whip left out among them. Those are the details the investigation opens on.
There is loot here too, and Vicho does not object to you taking it. A Golden Bowl and a Golden Chalice are both sitting in plain sight upstairs.

Time segments you need before Vicho will talk
Meeting Vicho and agreeing to help are two different things. The investigation itself costs four time segments, and he will only start it if you have that much night left. Arrive with less and he tells you to come back another evening, since he cannot be caught outside at sunrise. Plan the visit at the top of a night rather than at the tail end of one.
| Detail | Value |
|---|---|
| Region | Svartrau City |
| Area | Altenmarkt, between Altenmarkt and the Cathedral Complex |
| Quest giver | Vicho |
| Time of day | Night only |
| Entry point | Second-floor balcony door |
| Time cost | 4 time segments |
| Requirement to start | None |
| Loot on the first visit | Golden Bowl, Golden Chalice |
Why you can’t get into Vicho’s Emporium
If the objective refuses to tick over, the cause is almost always one of these.
- You are there during the day. The building only opens up to you at night.
- You are still trying the ground-floor door. It reads “Locked” permanently and is not the intended entrance.
- You are not in vampire form, so the balcony jump is unavailable.
- You have fewer than four time segments left, which stops Vicho from starting the investigation even after you have met him.
Note: the balcony route is not a one-off. Vicho later becomes a witchcraft vendor with a stock of legendary rings and amulets, and every return trip to buy from him uses the same climb, at night, with the front door still shut.
Once you are inside and Vicho has agreed to work with you, A Study in Crimson moves out onto the rooftops and into the jeweller’s house, and the rest of the quest follows the trail from there.






