Gaming Guide

Genshin Impact: Small Jack Frost, Big Problems Walkthrough (Full Guide)

Free the trapped Jack Frosts, win the snowball tower defense, and claim every reward in Snezhnaya's Jack Frost Village.

Free the trapped Jack Frosts, win the snowball tower defense, and claim every reward in Snezhnaya’s Jack Frost Village.

Small Jack Frost, Big Problems is a World Quest added in Genshin Impact 7.0, set in the Jack Frost Village deep in Snezhnaya. It starts with a few small favors for the local snow creatures, then turns into a short tower-defense fight against invading Volkodlaks before you patch up a crooked shop sign to finish.

Quick answer: Reach Jack Frost Village, free the two trapped Jack Frosts, then find the big Jack Frost (the Village Chief) by the house with the ice cream sign. Place Assault-Type Snowball Launchers to clear four waves of Volkodlaks, repair the sign with a launcher, and the quest completes with the Ya-ho! achievement and a Precious Chest.


Jack Frost Village location and how to unlock the quest

Jack Frost Village sits in the icy hills of Snezhnaya, southeast of Snezhnograd and north of Svetloledovka. The simplest way to reach it is to board the train and get off at Svetloledovka Station, then travel northeast across the frozen slopes until you find the settlement.

Before you can make the trek, you need to finish the World Quest Gunfire in the Silent Lands. Completing it grants the Snezhnayan Journal and guarantees you have the Eye of the Graeae, which is required to travel to the village. Once you arrive, the quest triggers on its own as you start helping the Jack Frosts.


Free the trapped Jack Frosts to trigger the quest

When you enter the village, Paimon points out a Jack Frost stuck under some rubble. Helping the snow creatures here is what kicks off the quest, so handle both trapped Jack Frosts first.

Approach the Previously-Squished Jack Frost pinned under a fallen wall. Open the Prime Ice Construct menu and build a Cube to prop the rubble up and lift it off him.
Find the Dizzy Jack Frost staring at a snowball bouncing between two Launching Platforms. Refund the Prime Ice Resource on one of the platforms to remove it, which stops the ball from bouncing and snaps him out of his trance.
genshin-impact-small-jack-frost-big-problems-quest-how-trigger-where-find-location - stuck jack frost

Investigate the massive ya-ho and meet the Village Chief

After helping the two Jack Frosts, head back toward the steps leading to the village entrance to trace the source of the loud ya-ho. A few steps in, you meet the Jack Frost Village Chief, who is the large Jack Frost standing in front of the house topped with an ice cream sign.

genshin-impact-small-jack-frost-big-problems-quest-how-trigger-where-find-location - chief village

The chief explains that Volkodlaks have been raiding the village and bullying the Jack Frosts. His plan is to fight back with giant snowball launchers, and he asks for your help building them. Follow him to the entrance to watch a short cutscene showing how the Volkodlaks usually attack.


Set up the snowball launchers and hold off the Volkodlaks

This part plays like a compact tower-defense mode. You only control the Traveler, and you are meant to jump into the fight yourself rather than wait for the launchers to do all the work. The Volkodlaks can smash your Prime Ice Constructs, so keep rebuilding launchers as they get destroyed.

Grab the Assault-Type Snowball Launcher blueprint from a Jack Frost standing a few steps from the village’s Teleport Waypoint. This lets you build launchers along the enemy routes.
genshin-impact-small-jack-frost-big-problems-quest-how-trigger-where-find-location - tower defense tutorial
Place two Prime Ice Construct: Assault-Type Snowball Launchers at the marked spots. There are two separate routes the Volkodlaks take, so cover both.
Survive the first phase, which brings two waves of enemies. Use the launcher snowballs together with your own attacks and push the progress bar to 100% to clear it.
When the chief asks you to fortify, return to the Jack Frost near the blueprints to receive Blockade Spikes. Set them down around your launchers to shield them, then report back to the chief.
Face the third and fourth waves, which hit harder and push more aggressively. Keep launchers deployed behind the Blockade Spikes and attack from the front line to slow the enemies. Reach 100% progress again to end the defense.
genshin-impact-small-jack-frost-big-problems-quest-how-trigger-where-find-location - repair the sign using the snowball launcher

Repair the ice cream sign to finish the quest

With the Volkodlaks gone, follow the chief back to the village center, where the Jack Frosts gather at the shop with the crooked sign. Enter the snowball launcher construct and aim so your snowball passes through the ring to knock the sign back into place.

A short cutscene plays once the sign is fixed, and that closes out the quest. You will know it worked when the completion rewards appear and the chief opens the Jack Frosts’ Goodies Shop.


Rewards for completing Small Jack Frost, Big Problems

RewardAmount
Primogem30
Mora22,500
Mystic Enhancement Ore3
Hero’s Wit2
Intricately Patterned Button10
Ya-ho! achievement1
Precious Chest1

Finishing the quest also unlocks the Jack Frosts’ Goodies Shop in the village. There you can spend Intricately Patterned Buttons on useful items like Mora and character upgrade materials, so hang onto the buttons you earn from this and other Jack Frost activities across Snezhnaya.