Part 2 Zoe in Silent Hill: Townfall — All Zoe’s House Puzzles

Zoe’s house is the first place in St. Amelia where Silent Hill: Townfall stops holding your hand. The power is out, the flashlight has no batteries, and the box you need is locked with two separate dials. Everything in the building is one long chain — light, then electricity, then a document, then the code.

Quick answer: Restore power using the Prepaid Power Card from Peters Newsagents, read the middle email on Zoe’s PC, then set the organ transplant box to 956 on the left lock and 133 on the right.

Organ transplant box code: 956 and 133

The container sitting on the kitchen table has two combination locks, and neither is brute-forceable. The numbers come from one line in a corrupted email cross-referenced with a card you pick up off the bathroom floor.

Lock	Code	Where the number comes from
Left dial	956	First three digits of the ET number
Right tumbler	133	Last three digits of the ET number

The ET number printed on the Organ Transplant Card is 956234692133. The rest of the letters and figures on that card are filler. Zoe’s middle email spells out the rule in a single surviving line: “Set using the first and last 3 digits of the corresponding ET code.”

Every item you need inside and around Zoe’s house

Item	Location	Used for
Flashlight (No Batteries)	Kitchen drawer beside the washing machine	Lighting dark rooms
AA Batteries	Upstairs bedroom, bedside drawer	Combines with flashlight
Electricard Credit Guide	Cupboard under the stairs	Meter instructions
Prepaid Power Card	Cash register, Peters Newsagents	Restoring power
Organ Transplant Card	Upstairs bathroom floor	ET number for the locks
Zoe’s Lanyard Badge	Inside the organ transplant box	Clinic door scanner

Puzzle Difficulty is a separate setting from combat difficulty. Set it to Hinted and the game highlights the documents and items tied to the puzzle you are currently on, which matters here because nothing in the interface stores numbers for you.

Get the flashlight working first

Zoe’s house is apartment 2A, west of the town square. Reach it by taking the exterior stairs from the alleyway, then follow the hall to the kitchen. Open the counter drawer beside the washing machine and collect the Flashlight (No Batteries).

Head upstairs to the bedroom and open the bedside table drawer for the AA Batteries. Nothing else upstairs is locked at this point, so sweep the rooms while you are there.

In the inventory, merge the AA Batteries with the flashlight. The completed item attaches to the protagonist’s vest, leaving both hands free and providing a working beam for the dark rooms below.

Combine batteries and flashlight — The combine prompt in the inventory, with the AA Batteries and the dead flashlight paired together. Shown at 01:11 in WoW Quests’s video. Image: Screen Burn

Before going back down, check the bathroom on the second floor. The Organ Transplant Card is lying on the floor — grab it now so you are not backtracking later.

Restore power with the Prepaid Power Card

Crouch and crawl through the opening beside the staircase to reach the cupboard underneath. Inside you will find a dead electricity meter and the Electricard Credit Guide, a note explaining how to top the meter up with a pre-paid card.

Leave the house and use the town map to find Peters Newsagents. The front is shut, so go around to the rear fire exit, climb over the counter barricade, and open the cash register. The Prepaid Power Card is inside.

An infected enemy patrols the cobbled street on the way back. Planks and pipes shatter after two or three swings, so walk rather than sprint — running noise pulls enemies in from adjacent streets and rooms.

Return to apartment 2A and crawl back into the under-stairs cupboard. Interact with the panel on the wall to bring up the meter interface.

Return to the power box — The cupboard under the stairs, where the electricity meter and its instruction note sit. Shown at 04:25 in WoW Quests’s video. Image: Screen Burn

At the bottom of the panel, choose the slot and place the Prepaid Power Card inside. Tap Button A until the small display shows Card Credit, then use Button B to apply the credit. Finally, turn the red master switch in the lower-right corner to On.

Restore power at breaker — The meter confirms the top-up before you throw the master switch. Shown at 04:47 in WoW Quests’s video. Image: Screen Burn

You know it worked when the lights come on across the ground floor and the computer in the living room will accept power.

Read Zoe’s emails to unlock the code rule

Go to the PC in the corner of the living room, switch on the monitor and the terminal, then click Refresh inbox to establish a connection. Three messages appear.

Open the middle email. It is partly corrupted, but the surviving instruction is the one that matters, telling you to set the locks using the first and last three digits of the corresponding ET code.

Zoe's Email Coming Back — Zoe's inbox on the living room PC, where the middle message spells out how the two locks are set. Shown at 01:49 in WoW Quests’s video. Image: Screen Burn

Read the top and bottom messages too — “Your Letter” from Jessica White and “Please report in” from Dr. Stevenson. Neither is needed for the code, but both are added to your Documents list and count toward the 50 percent and 100 percent document trophies.

Open the box and confirm it worked

Back in the kitchen, use the organ transplant box on the table. Examine the lock’s left dial and enter 956.

Switch to the right tumbler lock and enter 133, then confirm. A cutscene plays as the lid comes off, and Zoe’s Lanyard Badge with its access card is added to your inventory automatically.

That lanyard is the verification. Story progress in the house stalls until the box opens, so if you still cannot leave the area, one of the two dials is set wrong.

Documents and numbers to note before you leave

Townfall has no quest log holding codes for you, and clues for a lock almost always sit in the same area as the lock itself. Keep a notepad open and copy anything numeric exactly as written.

Water Warning — on the living room table, in plain sight before you touch anything else.
The landline number 0163 296 0595, displayed on screen and stored nowhere in the interface.
Electricard Credit Guide — the meter note under the stairs.
Organ Transplant Card — bathroom floor, carrying the ET number.
All three emails on the living room PC.

Document Water Warning — The Water Warning notice on the living room table — the first readable in the house. Shown at 00:21 in WoW Quests’s video. Image: Screen Burn

Where Zoe’s Lanyard Badge takes you next

With the badge in hand, open the map and cross the town square toward the Shorefront Family Clinic. Enemies roam the square, so break line of sight behind the market stalls rather than sprinting through the middle.

At the clinic, use the scanner panel beside the shutter door on its left and swipe the lanyard. This raises the shutter and grants access to the facility, confirming that Zoe’s house is complete. In the corridor beyond, find the Z Ellis room at the far end; its green container beside the computer contains a Scalpel, which later opens rusty doors fitted with a center hatch.

Townfall is split into six Parts — Arrival, Zoe, The Patient, Clara Woods, Richard and Simon — and some routes close permanently once you use them. Treat any one-way exit as your last chance to sweep the rooms behind you, because a single run cannot produce full completion anyway. The game has five endings, with some locked behind New Game Plus, and a thorough first pass through Zoe’s house makes those repeat runs considerably faster.