Gaming Guide

Silent Hill: Townfall — Every Document and Clue Location

Every collectible in story order, covering the Observation and Thorough Inspection achievements, all obtainable in one playthrough.

Every collectible in story order, covering the Observation and Thorough Inspection achievements, all obtainable in one playthrough.

Image: Screen Burn

Silent Hill: Townfall hides 85 Documents and Clues across its six story parts, and the game seals off earlier areas the moment you push the plot forward. That makes most of them missable, so a careful sweep matters. Documents fill in story and background, Clues feed into puzzles and objectives, and both count toward the same discoveries total at the end of a run.

Quick answer: There are 85 Documents and Clues spread across the six story parts. Because areas lock permanently as you advance, collect every one in a single playthrough.

Image credit: KONAMI, Annapurna Interactive

How the 85 collectibles work

Collecting all 85 unlocks the Observation and Thorough Inspection achievements. Your overall number of discoveries also feeds into which of the main endings you get, so a complete sweep does double duty.

  • Some entries are physical notes on doors, desks, sinks, and shelves.
  • Many are emails or files read from a computer, and each message counts separately.
  • A few need extra steps first, such as restoring power, printing a photo, or swapping a cassette tape.

Once the story moves you into a new area, the previous one is gone for good. Grab everything before you trigger a transition.

Image credit: KONAMI, Annapurna Interactive

Part 1: Arrival (Shorefront South)

The opening stretch across Shorefront South, Zoe’s place, and the clinic holds 23 collectibles.

Document or ClueLocation
Boat Tour Canceled NoticeOn a door to the right as the St. Amelia sign first appears in the intro.
Room Service CardHaldane Hotel — examine the table.
Hotel Room NoteHaldane Hotel room — on the sink after unlocking the bathroom door.
Hotel Reception NoticeHotel lobby front desk after you leave the room.
Hand-Delivered LetterZoe’s Place — coffee table in the living room.
Organ Transplant CardZoe’s Place — floor of the upstairs bathroom.
Electricard NoteZoe’s Place — crawlspace under the staircase.
Zoe’s Email: Please Report InZoe’s computer after restoring power.
Zoe’s Email: Your LetterZoe’s computer.
Zoe’s Email: For AttendingZoe’s computer.
Newsagents NotesCounter inside the Newsagents, entered from the back.
Vigil and Protest FlyerIn front of the town square monument.
Shorefront Family Clinic NoticeOn the front of the clinic building.
Note on Patient RecordsStevenson’s desk drawer in his clinic office.
Resignation LetterZoe’s office, by the Scales puzzle.
Clinic Email: Where Are You?Zoe’s clinic computer.
Clinic Email: Reception Answer Phone MessageZoe’s clinic computer.
Nurses Rounds FormClinic reception desk.
Restock IssuesPharmacy counter.
Feeling Sick NoteBuilding 16’s upstairs bedroom, 1/2, is opposite Jess’s house.
Note on Jess’s DoorOn the front of Jess’s door.
Task AssignmentJess’s house kitchen.
Jess Legal AdviceJess’s house living room table.
Image credit: KONAMI, Annapurna Interactive

Part 2: Zoe (Shorefront North and the Otherworld)

Twelve more turn up as you cross Shorefront North and the Otherworld version of the district.

Document or ClueLocation
Zoe’s Email: Coming BackZoe’s House computer in the living room.
Water WarningZoe’s House living room table.
Jane Chalmers ObituaryInside Jane’s shed.
St. Amelia StandardShorefront North — table in Mr. Stewart’s house.
Medical Security NoteShorefront North — taped on a booth near the Medical Center.
Community Help NeededAfter calling Dr. Glenn, check the table beside the first tent outside the Medical Center.
Exhausted SuppliesTable on the left past the body bags outside the Medical Center.
Scaffold NoticeOtherworld Shorefront — commercial road building, by the locked door.
Handwritten NoteSecond floor of the commercial road building (on the left).
Press Photos Note.TxtLocked scalpel room computer, third floor of the commercial road building.
Photo1.jpgPrint from the scalpel room computer after switching on the kitchen printer.
Photo2.jpgPrint from the same computer, then collect it from the kitchen printer.

Part 3: The Patient (St. Amelia Medical Centre)

The hospital wards carry seven items, most of them read off terminals.

Document or ClueLocation
Supply Situation UpdateComputer in consult room B.
RE: Supply Situation UpdateSame computer in consult room B.
Unrealistic Expectations (1098512…)Chapman Ward computer, first floor, upstairs.
Dailies – Infusion StatusEmails on the first-floor computer.
Dailies – Records Room CodeThe Office — board by the computer.
Equipment Cleanup NoticeBasement, right down the hallway.
Zoe’s Patient ListRoom southeast of the Blood Transfusion Machine, entered via a vent.
Image credit: KONAMI, Annapurna Interactive

Part 4: Clara Woods (Brae residences and CEG Tower)

This is the largest haul at 21, spanning the Brae houses and CEG Tower. Several sit behind puzzles: the Floppy Disk puzzle in 5 South Brae, the cassette-tape swaps in 5 Upper Brae, and the split grid codes in the tower.

Document or ClueLocation
Harbor NoticeEdge of the path before the ramp by the elevated boat, before you enter Clara Woods.
Store Staff NoticeLook in the newsagents on Clara Woods’s left for the map.
Atlas Square Apartment NoteBuilding opposite the phone booth.
Lost and FoundCEG Employee Locker building computer.
CEG Employee Locker ListSame computer in the locker building.
CEG Lockers Manager’s NoteBack office of the CEG lockers building.
Gaming Magazine5 South Brae — on a bed upstairs.
Reciprocating Compressor5 South Brae — from the printer after the Floppy Disk puzzle.
Lamenting Poem6 North Brae — chair in the upstairs bedroom.
The Code Today5 Upper Brae — desk upstairs.
The Code Before5 Upper Brae — kitchen table after playing Tape: Yesterday.
The Code After5 Upper Brae — living room after playing Tape: Tomorrow.
Current Count5 Upper Brae — Ammonite Disk in the reader while Tape: Yesterday is playing.
Inquiry Preparation NoticeCEG Tower reception desk.
Box ID’s and NamesPodium in the room with chairs and black boxes.
Grid of Codes 1Maintenance room trash can.
Grid of Codes 2Security room (code 4895).
Complete Grid of CodesCombine both Grid of Codes clues.
Out of Hours AccessSecurity room computer.
Urgent MessageSecurity room computer.
Employee File Cover NoteInside Richard’s Box (#36), opened with code 486.

Part 5: Richard (facilities and CEG Tower)

Playing as Richard, you sweep the facilities outside the tower and then work up through its floors for 12 collectibles.

After opening the gate, head left to the small construction hut. The Construction Halted Notice is on the desk inside the office.
Construction Halted Notice00:47Construction Halted Notice
The Construction Halted Notice, found on the desk inside the construction hut office. Shown at 00:47 in Gamer Guides’s video. Image: Screen Burn
Open the garage door on the left of the second building. The CEG Kiosk Note sits on the desk to your right, and the CEG Memo waits in the manager’s office upstairs.
CEG Kiosk Note & CEG Memo01:29CEG Kiosk Note & CEG Memo
The CEG Kiosk Note, a Notice of Protest read on the desk after lifting the garage door. Shown at 01:29 in Gamer Guides’s video. Image: Screen Burn
Turn on the power generator, then enter the construction shack opposite it and switch on the computer. Read Facilities: Works Halted and the DONTREAD.doc email on the same terminal.
Facilities Works Halted & DONTREAD.DOC03:42Facilities Works Halted & DONTREAD.DOC
The shack terminal holding both Facilities: Works Halted and DONTREAD.doc. Shown at 03:42 in Gamer Guides’s video. Image: Screen Burn
Inside CEG Tower, go to the third floor and enter the meeting office opposite the bathroom. The Meeting Minutes are on the table.
CEG Tower Meeting Minutes04:11CEG Tower Meeting Minutes
The CEG Tower Meeting Minutes from the third-floor meeting office. Shown at 04:11 in Gamer Guides’s video. Image: Screen Burn
Use the keycard to reach the PR room office on the third floor and read both Engineer Public Statement and Evening News from its computer.
Evening News & Engineer Public Statement04:56Evening News & Engineer Public Statement
The PR computer inbox holding Evening News and Engineer Public Statement. Shown at 04:56 in Gamer Guides’s video. Image: Screen Burn
Step across the hall into the PR office opposite that room. The PR Meeting Note is in a drawer.
PR Meeting Note05:22PR Meeting Note
The PR Meeting Note, pulled from a drawer in the third-floor PR office. Shown at 05:22 in Gamer Guides’s video. Image: Screen Burn
Finish the part with the last three. Richard’s Note is on the floor in the southeast room of the third-floor Public Relations section, the CEG Checkout Sheet is in the fourth-floor storeroom, and He’s Done is read on the tenth-floor computer using your CEO access card.

Part 6: Simon (SWDP and the shore)

The final 10 close out the run as Simon, moving from CEG Tower into the SWDP facility and back to the shore.

Document or ClueLocation
Ordell FileOn the desk where you spawn as Simon.
whatdidyoudo?Computer email after leaving the 10th floor office.
Reference SheetTable to the left of the console panel.
RE: Ordell Site VisitAt SWDP (Different)’s Level 1, use the computer in the room separating JOE from AUX.
RCU Refit NoteJOE room — through the gap, on the bed.
Photo of Joe McKenzieJOE room — through the gap, on the door.
Remote Systems ControlControl room, right side of the CCTV puzzle.
Auxiliary LinesAUX Room — use the AUX Disk on the computer.
Clamp Release ProcedureFrom the printer during the clamp release objective.
Crew PatchOn the shore after beating the Weight at the finale.
Image credit: KONAMI, Annapurna Interactive

Unlocking the Observation and Thorough Inspection achievements

When the run concludes, the discoveries statistic records both categories. Securing all 85 triggers the Observation and Thorough Inspection achievements, and the complete discoveries total is included in the ending calculation. If the tally is short, the missing entry is in an area you already passed; Townfall prevents returning there during that run, so clearing each chapter thoroughly is the only dependable way to reach 85 in one go.