Zenless Zone Zero’s servers are offline for the Version 3.3 “Journey to the Sky” update. HoYoverse started maintenance at 06:00 UTC+8 on October 21st, 2026, and expects the work to take about five hours. For most players in the Americas and Europe, that lands on the evening of October 20th or the early hours of the 21st.
Quick answer: Maintenance began at 22:00 UTC on October 20th and should end around 03:00 UTC on October 21st. That is 11PM ET, 8PM PT, or 11AM UTC+8.
Release time: October 21st, 2026 at 03:00 UTC (11:00 UTC+8), expected end of maintenance
Zenless Zone Zero 3.3 maintenance times in every major time zone
HoYoverse posts a single start time in UTC+8. The rest of the world converts from there. All US and European times below use daylight saving offsets, because summer time is still in effect in both regions for this patch.
| Time zone | Starts | Ends (estimated) |
|---|---|---|
| PDT (UTC-7) | Oct 20, 3PM | Oct 20, 8PM |
| MDT (UTC-6) | Oct 20, 4PM | Oct 20, 9PM |
| CDT (UTC-5) | Oct 20, 5PM | Oct 20, 10PM |
| EDT (UTC-4) | Oct 20, 6PM | Oct 20, 11PM |
| UTC | Oct 20, 10PM | Oct 21, 3AM |
| BST / WEST (UTC+1) | Oct 20, 11PM | Oct 21, 4AM |
| CEST (UTC+2) | Oct 21, 12AM | Oct 21, 5AM |
| EEST (UTC+3) | Oct 21, 1AM | Oct 21, 6AM |
| IST (UTC+5:30) | Oct 21, 3:30AM | Oct 21, 8:30AM |
| CST / PHT / SGT (UTC+8) | Oct 21, 6AM | Oct 21, 11AM |
| JST / KST (UTC+9) | Oct 21, 7AM | Oct 21, 12PM |
| AEST (UTC+10) | Oct 21, 8AM | Oct 21, 1PM |
| AEDT (UTC+11) | Oct 21, 9AM | Oct 21, 2PM |
The start time is fixed. The end time is not. HoYoverse’s own notice only says the update “will take about five hours,” so treat the end column as the earliest likely moment to log in rather than a guarantee. Patches sometimes open a little earlier when the work wraps up ahead of schedule.
Getting back into Zenless Zone Zero after maintenance ends
You won’t get into Version 3.3 until your client is updated. The update path depends on your platform:
- PC: exit the game, restart it, and select update.
- Android: launch the game and follow the in-game pop-up.
- iOS: update Zenless Zone Zero from the App Store.
- PS5 / PS5 Pro: highlight the game on the home screen, hold Options, then pick Check for updates.
- Xbox Series X|S: go to My games & apps, then Manage, and confirm the update on the Updates page.
You’ll know the patch is live when you can log in and the Phase 1 Signal Search channels appear. Those are Phoenix’s “Into the Flames of Life” debut and the Velina rerun, both open from the update until 11:59 on November 11th, server time.
Zenless Zone Zero 3.3 maintenance compensation: 600 Polychrome
HoYoverse is paying for the downtime in two separate mail drops, both sent after the update finishes. Each one carries the same eligibility rule. Your account needed to be at Inter-Knot Lv. 4 before 06:00 UTC+8 on October 21st, the moment maintenance started.
| Reward | Amount | Requirement |
|---|---|---|
| Server Update Compensation | Polychrome ×300 | Inter-Knot Lv. 4 before maintenance |
| Issue Fix Compensation | Polychrome ×300 | Inter-Knot Lv. 4 before maintenance |
Open the in-game Mail once you’re back in and claim the attachments. The claim is done when the Polychrome shows up in your currency balance and the mail is marked as collected.
The server update reward can be claimed until Version 3.3 ends at 06:00 UTC+8 on December 2nd, 2026, but HoYoverse says the compensation mail expires after 30 days. Collect it soon rather than waiting until the end of the patch.
That 600 Polychrome is close to four pulls. It is a modest head start on Phoenix or Velina in Phase 1, or on Severian and the Norma rerun when Phase 2 opens at 12:00 server time on November 11th. Version 3.3 itself runs 42 days, so the next version maintenance should begin when this one closes on December 2nd.
