The Genshin Impact and Crunchyroll tie-in gives eligible Crunchyroll members a set of redeemable reward codes tied to the Version 7.0 Snezhnaya launch. The headline prize is the Neo Terminal: Floating Leaf Model gadget pet, better known as the Aranara pet, arriving on the America server for the first time.
Quick answer: From August 12 (9:00 a.m. PT) to September 22 (8:59 a.m. PT), sign in on the Crunchyroll collaboration page with an eligible membership, claim your code, then redeem it on the official Genshin Impact site. Mega Fan and Ultimate Fan members get the gadget pet plus the item bundle; all other eligible members get the item bundle only. You must be on the America server and at Adventure Rank 2 or higher.
Who can claim the rewards
This promotion is region-locked and tied to your Crunchyroll subscription. Only new or existing paid members qualify, and free trial accounts are excluded.
- You must reside in the United States, Canada, or a select Latin American country (Cuba is excluded).
- You need an active qualifying Crunchyroll membership. Fan tier and above can claim the item bundle.
- Codes are valid only on the Genshin Impact America server.
- Your account must be at Adventure Rank 2 or higher to receive rewards through in-game mail.
The claim window runs from August 12, 2026 at 9:00 a.m. PT through September 22, 2026 at 8:59 a.m. PT. After that, all codes expire.
Rewards by Crunchyroll membership tier
What you receive depends on your subscription level. The item bundle is shared across eligible tiers, while the gadget pet is reserved for the higher tiers.
| Membership tier | Rewards |
|---|---|
| Fan tier and above (all eligible members) | 40 Primogems, 3 Mystic Enhancement Ore, 3 Hero’s Wit, 20,000 Mora |
| Mega Fan and Ultimate Fan | Everything above, plus the Neo Terminal: Floating Leaf Model gadget pet |
The Neo Terminal: Floating Leaf Model is a four-star gadget pet. It previously appeared through KFC campaigns in China and Japan, but this collaboration marks its first release on the America server.
If you already own the Neo Terminal: Floating Leaf Model pet on your account, you cannot claim it a second time. Fan tier members who are not on Mega Fan or Ultimate Fan can still redeem the item bundle, and you can upgrade your subscription at any point during the campaign to unlock the pet.
How to claim and redeem your codes
The rewards land in your in-game mail once a code is accepted. Open your mailbox to confirm the Primogems, materials, and gadget pet have arrived, and remember that mail has a limited holding period, so collect the items promptly.
Redemption rules and common blockers
A few conditions decide whether a code goes through. Check these before you assume something is broken.
| Rule | Detail |
|---|---|
| Expiry | All codes stop working after September 22, 2026 at 8:59 a.m. PT |
| Server | Codes redeem only on the America server |
| Per-account limit | Each Crunchyroll account claims once; each Genshin Impact account redeems once |
| Adventure Rank | Rank 2 or higher required to receive mail rewards |
| Duplicate pet | Already owning the gadget pet blocks a second copy |
| Free trial | Trial memberships do not qualify |
The campaign runs alongside the Version 7.0 update that opens Snezhnaya, the Cryo nation, on August 12. If you are still building your roster for the new region, the 40 Primogems and character materials give a small head start while the gadget pet remains the tier-gated bonus.
