How to Fix iMessage Sending from Email Instead of Phone Number
Contacts receiving iMessage from an email address instead of your phone number? Quickly fix the issue using these simple steps either from your iPhone or MacBook.
iMessage is one of the great and exclusive services Apple device owners enjoy. However, if you have multiple addresses linked with your Apple ID account, you can face an issue where an iMessage is sent from your email address instead of your phone number.
Fortunately, the issue is not major at all and will hardly extract a minute of your schedule to fix and start sending iMessage from your number instead of email. Moreover, you can resolve this issue from your iPhone as well as your macOS device.
Thus, without further ado, let’s first see the process on the iPhone and then move to straighten up the issue from your MacBook.
Change iMessage Address from Settings app on your iPhone
You can change the iMessage send and receive address right from the Settings app on your iOS device. It is quick, easy, and doesn’t eat up your valuable time.
First, head to the ‘Settings’ app either from the home screen or from the app library of your phone.
Then, locate the ‘Messages’ tile from the Settings screen and tap on it to continue.
After that, locate and tap on the ‘Send & Receive’ tile on the ‘Messages’ settings screen.
Now, locate the ‘Start New Conversation From’ section and tap on your mobile number. Once selected, a blue tick will appear on it to signify the conversations will be initiated from your mobile number.
In case your number is greyed out and you cannot select it, tap on your Apple ID present on the ‘iMessage’ settings screen. This will bring up a prompt on your screen.
Then, tap on the ‘Sign Out’ button to continue.
Now, tap on the ‘Messages’ button to return to the previous menu.
After that, locate the ‘iMessage’ option and tap on the following toggle switch to bring it to the ‘Off’ position.
Now, wait for a few seconds and turn it back on. It will activate in a few seconds and automatically populate the list with the available address present in your Apple ID.
Once activated, again tap on the ‘Send & receive’ tile.
Then, tap to select your number from the ‘Start New Conversations From’ section.
In case your iPhone doesn’t automatically pick up your Apple ID details, on the ‘iMessage screen, tap on the ‘Use your Apple ID for iMessage’ button. This will bring up a prompt on your screen.
If you wish to use the same Apple ID you are using on your iPhone, tap on the ‘Sign-in’ button. Otherwise to use a different Apple ID for iMessage tap on the ‘Use Other Apple ID’ option.
Once signed in, your phone number will be displayed under the ‘Start New Conversation From’ section. Tap on your number to select it.
You should now be able to send iMessages from your number instead of your email address.
Change iMessage Address From Messages app on your MacBook
Changing the iMessage address on your MacBook is as easy as changing it from your iPhone. Some might even consider this method much more convenient since you have a larger screen and much more sophisticated tools to navigate than just a finger.
To change the address this way, head to the ‘Messages’ app either from the dock or from the launchpad of your macOS device.
Then, click on the ‘Messages’ tab present in the menu bar and select the ‘Preferences’ option to continue. This will bring up a separate window on your screen.
Then, from the separately opened window, click on the ‘iMessage’ tab. Next, locate the ‘Start new conversations from’ option located at the bottom of the page and click on the drop-down present right below it. Now, select your phone number from the list.
In case your number is greyed out and you cannot select it, locate the ‘Apple ID’ option on the ‘Settings’ page and click on the ‘Sign Out’ button following the option. This will bring up a prompt on your screen.
From the prompt, confirm that you wish to sign out by clicking on the ‘Sign Out’ button.
Once you are signed out, sign in by entering your Apple ID and password and click on the ‘Next’ button.
Once logged in, locate the ‘Start new conversations from:’ option and click on the dropdown menu present just beneath it as shown earlier in this guide. You should now be able to select your number.
That’s it, folks, this is how you can fix the issue where your iMessage is being sent from the email address instead of your phone number.