Gaming How-To

Silent Hill Townfall: How to Get and Use Zoe’s Lanyard

The cooler codes in apartment 2A, the power fix that reveals them, and every lock the lanyard opens afterward.

The cooler codes in apartment 2A, the power fix that reveals them, and every lock the lanyard opens afterward.

At St. Amelia, a metal shutter and wall-mounted electronic card reader block the Shorefront Family Clinic. Only nurse Zoe Ellis’s access ID can release it. Her card is in a cooler marked “HUMAN ORGAN IN TRANSIT” on apartment 2A’s kitchen table, protected by two three-digit padlocks and an outage. Every part of the route must be completed.

Quick answer: Set the cooler’s left lock to 956 and the right lock to 133, take Zoe’s Lanyard, then hold it against the card reader beside the clinic shutter.


What Zoe’s Lanyard is and what it opens

The lanyard holds a medical ID card, so the game treats it as both a story object and a door key. It has two separate jobs: raising the clinic’s shutter, and later filling one of the three electronic scales in the clinic’s back storage room.

DetailValue
Item typeKey item (access ID card)
Card holderZoe Ellis, Clinic Nurse
Issued3rd March 2002
Found inHuman Organ in Transit cooler, apartment 2A
Used onClinic shutter scanner, then the right-hand scale

Restore power in Zoe’s apartment to reveal the cooler codes

The combinations live in Zoe’s inbox, and the computer in the living room is dead until the meter under the stairs has credit on it. Before you can even see the meter, you need a working flashlight.

In the apartment kitchen, search the counter drawers just past the cooler on the table. Inside is the Flashlight (No Batteries).
Upstairs, search the bedroom nightstand drawer to obtain the AA Batteries. In Key Items, highlight them, select Combine, and then choose the flashlight to put it together.
Find the Human Organ for Transplant card on the upstairs bathroom floor by the shower. Inspect it to see two ET numbers; the cooler uses the number on the right.
Finding organ transplant card01:03Finding organ transplant card
The Human Organ for Transplant card sits on the upstairs bathroom floor near the shower. Shown at 01:03 in ZaFrostPet’s video. Image: Screen Burn
Go downstairs, crouch into the space beneath the staircase, and illuminate it. Beside the breaker panel, pick up the Electricard Credit Guide; reading it places the newsagent on your map.
Exit the apartment and follow the alley toward Peter’s Newsagents. Since the front entrance will not open, approach through the rear fire exit. A creature patrols the alley, so check corners, monitor it with the CRTV, and advance only when it faces away.
Once inside, enter the room immediately to the left and move behind the counter. Open the cash register to get the Prepaid Power Card, then take the wooden board from the shelf behind the counter as your first weapon.
Go back to the apartment and crouch into the cupboard again to access the Chapman Energy Group meter. Put the card into the slot beneath A and B. Press A repeatedly until Card Credit £5.00 appears, press B to load it, and set the master switch to On.
After power returns, start the living-room CRT monitor and terminal, then refresh the inbox. The message headed FW: For Attending SURG04GE_+ON gives the solution: use the ET number’s opening three digits and closing three digits as the cooler code. The Clues tab also lets you verify it.
Reviewing clue documents03:50Reviewing clue documents
The Clues tab keeps Zoe's email and the transplant card on hand while you work out the digits. Shown at 03:50 in ZaFrostPet’s video. Image: Screen Burn

Human Organ in Transit cooler codes: 956 and 133

Two separate three-digit tumblers secure the cooler, with one half of the ET number assigned to each. You can bypass the calculation because the values never change.

Select the lock on the cooler’s left side and set its wheels to 956, using the number’s opening three digits.
Step away from that lock, choose the one on the right, and arrange its wheels as 133, the final three digits.
Right Lock Combination00:53Right Lock Combination
The right-hand padlock with its wheels aligned to 1-3-3. Shown at 00:53 in WoW Quests’s video. Image: Screen Burn

The box will not show an opening option until both combinations are right. Accept that option; a brief scene shows the lid being forced open and Zoe’s Lanyard being removed, which places the clinic on your map.


Reaching the clinic shutter and scanning the lanyard

The clinic sits northeast of the town square, and the route crosses the market itself, where creatures patrol the gaps between stalls. Crouching behind the barriers and waiting for patrols to turn gets you across without a fight.

At the entrance, use the lanyard on the card reader mounted beside the shutter. The reader accepts it and the shutter rolls up, opening the reception area behind it.

Unlock and Enter Clinic08:03Unlock and Enter Clinic
Zoe's Lanyard held up to the card reader that raises the clinic shutter. Shown at 08:03 in WoW Quests’s video. Image: Screen Burn

A skinless humanoid lunges out of the doorway the instant the shutter lifts, so have the wooden board equipped before you scan rather than after.


Clinic Reception door code: 2896

Past the entrance, the Reception door is locked behind a four-digit keypad. The code is 2896, and you can find it yourself by following the corridor to the office marked “Z Ellis” — despite the black goo seeping under the door, nothing is waiting inside — and reading the Post-it note stuck to the computer.

Reception is worth the detour. It holds a phone for manual saves, the Nurse’s Rounds Form document, and an answering machine message that points you toward the pharmacy.


Where Zoe’s Lanyard goes in the clinic scales puzzle

A rear storeroom deeper in the clinic contains three electronic scales among stacks of cardboard boxes, with one required object per scale. The Resignation Letter found there provides the sequence: its three lines correspond to the three objects in order.

ScaleItemSource
LeftBroken StethoscopeBed in Jess’s House
MiddlePrescription Dosage Error NotePharmacy locker, code 6539
RightZoe’s LanyardCooler in apartment 2A

The first line, which says she did not listen closely enough, indicates the stethoscope. Its middle line about mistakes indicates the dosage error note, while the final admission that she is no longer fit for the position indicates the ID card.

The same tool is needed to obtain both missing items. In the Z Ellis office, remove the Scalpel from the medical case; this opens St. Amelia Park and the pharmacy. Building 16 is opposite Building 14 in the park. Go upstairs in Building 16, take the 21 Farrow St. – Back Door Key from Room 1/2, use it at Jess’s House’s rear entrance in the alley beside Building 14, and collect the stethoscope from the bed. At the pharmacy locker, enter 6539 to get the note.


How to confirm each stage worked

  • Power: the meter’s display comes on, the red master switch shows On, and the living-room terminal starts.
  • Cooler: the box presents an option to open, and the cutscene places Zoe’s Lanyard in Key Items.
  • Clinic: presenting the lanyard makes the reader accept it, then the shutter lifts.
  • Reception: the keypad opens the moment you enter the fourth digit.
  • Scales: Balance all three plates to unlock the “Resignation” trophy; a cutscene then takes you into the next Part.

If the scales refuse to react, the cause is a missing object rather than a wrong placement order — the lanyard on its own will not resolve the room, and neither will two of the three.